Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Hands down best phone on the market!
on November 2, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I finally upgraded to the S24 Ultra and OMG! 🤩 This phone is seriously next level - the camera, the screen, the speed... everything is amazing! 💯 I can't believe how much better it is than my old phone. Is it even possible to go back after using this thing? 🤔 Best phone ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is as expected great
on November 2, 2024
Posted by: TurboM
[This review was collected as part of a promotion.] I switched from the s22 ultra to the s24 ultra. The only slight differences but I gotta hand it to the s24, it's amazing as the s22 ultra more refined. I have better picture quality than the s22 ultra. I thought I would have been a waste to upgrade but when I held it in my hands my impressions only grew from there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't Believe it has an OLED Screen!
on November 2, 2024
Posted by: Acinomona
[This review was collected as part of a promotion.] This is by far the best phone I've had. Everything runs so smoothly, fast response, video quality is amazing, and the OLED screen makes everything look so clean
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra
on November 2, 2024
Posted by: Sheldon
[This review was collected as part of a promotion.] My Samsung devices have become essential to both my work and leisure activities. For streaming, the vibrant display and excellent sound quality create an immersive viewing experience. When I need to relax, I enjoy gaming on my phone, taking advantage of its powerful processor and responsive touchscreen. And for work, my tablet is perfect for taking notes, reviewing documents, and staying connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've had it for almost 2 years now and love it
on November 2, 2024
Posted by: TrailMaster
[This review was collected as part of a promotion.] Very reliable phone with fantastic features. I switched from the S23 Ultra. I use this phone for my daily carry and it's seen a few drops in it's life. I have it protected with an Otterbox Defender series case which I highly recommend. The photos and videos this phone takes are simply amazing. I have a really nice DSLR camera but rarely take it out now. I'm always getting comments on how crisp and clear the shots are! Over all after w years, the best phone I've ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Automatic updates are not always helpful
on November 2, 2024
Posted by: Monkeybutt28
[This review was collected as part of a promotion.] I am still learning to use the features of the phone, but I am not happy about some of the updates. The text messages specifically. An update changed the entire format and made it to difficult to use. So now I have to wait for someone else to text me in order to text them. The new format is not user friendly and not easy for some people to read because the words seem to just run together. Bold print is not for everyone.
Value
3
Response from Samsung USBy Social Commerce, November 2, 2024
Thank you for sharing your feedback with us. We noticed you reached out to share your thoughts about the Galaxy S24 Ultra. We understand how important it is for your device to be intuitive and user-friendly. While updates are designed to improve functionality, we understand that changes to familiar features like the text messaging format can sometimes create challenges. Your experience highlights areas where we can make improvements, and we appreciate your insight. To help improve readability, you may be able to adjust font settings in the Settings app under Display > Font size and style. This might offer some customization to better suit your preferences. Additionally, you can adjust Bold text and other accessibility options to optimize your viewing experience. We’re here to support you through every part of your Samsung experience. Please let us know if you have any additional questions, and thank you again for helping us create better products for everyone.
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy use. Very nice design and intuitive
on November 2, 2024
Posted by: Hockeyfam
[This review was collected as part of a promotion.] Good for watching videos or gaming. Ai features are neat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone!
on November 2, 2024
Posted by: Diego2515
[This review was collected as part of a promotion.] The best phone i ever had, the screen is amazing, the sound as well and de AI make my life easier
Value
5
Written by a customer while visiting Samsung US