Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing phone
on October 24, 2024
Posted by: Greeneyes
[This review was collected as part of a promotion.] Easiest phone to use, very user friendly.
Have had no issues with the battery life. I Use my phone everyday to track my workouts, steps, sleep, and health markers such as blood pressure, etc.
Bixby is easy to use and very helpful when my hands are full.
The camera is phenomenal. Cannot beat it.
The Galaxy AI is amazing. I have used it to chat with people who I've never been able to talk to before due to a language barrier, the translator is so convenient. The circle to search is so helpful as well. I'm so impressed. Love Galaxy products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 24, 2024
Posted by: Junior619
[This review was collected as part of a promotion.] Upgraded from The S9+ which still works awesome, but battery was draining. This is way faster. Screen looks beautiful. Picture quality is amazing. After some pics the fam with the other "kind" of phones want my phone for pics. Galaxy AI is great, can do so much more and make it easier to navigate all the features, especially pictures. Super fast charging is great, especially on the go a quick charge keeps it going the extra mile. Don't corner the S pen. Which I sorely missed from the Note 4 I had before the S9. Very happy with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the planet!
on October 24, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The S23 ultra is an awesome phone, but the S24 Ultra is probably the best phone on the planet. 12 gb ram, anti glare screen, 100x zoom, Galaxy AI, stronger gorilla glass, and Samsung phone reliability, and updates for 7 years!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera on any phone by far.
on October 24, 2024
Posted by: Rad667
[This review was collected as part of a promotion.] My s24 ultra has been the best phone I have had. The battery life is phenomenal and the camera takes awesome picture even at night.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24+ is great
on October 24, 2024
Posted by: Samsungbae
[This review was collected as part of a promotion.] the Galaxy S24 and S24+ are the best Android phones for most consumers. With cutting-edge platform experience featuring handy Galaxy Ai enhanced bits.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ma ko
from Cincinnati, ohio
Expertise:Expert
Verified Purchase:Yes
WhatsApp is getting hung most of the times. Other performance is ok not so good.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
Thanks for your candid feedback Ma ko. We always love hearing from our valued customers. We see that you reached out regarding the Galaxy S24 Ultra. The S24 Ultra boasts a Snapdragon 8 Gen 3 Mobile Platform for Galaxy which enhances its performance, making it faster and more efficient for everyday tasks and demanding applications alike. If the app is installed and is not working or crashing, check for an update to the app using the Play Store or Galaxy Store. If you downloaded the app from a third party store, be sure to check there. If whatever you are experiencing persists, please reach out to us at Samsung Support so that we can gather more information and further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
S-Series continues to perform!
on October 24, 2024
Posted by: Lovesamsungphones
[This review was collected as part of a promotion.] I've used a Samsung phone for 21 plus years. I love the versatility of the S series Ultra phone. Use with or without stylus. Voice commands improving, voice to text sometimes returns text that doesn't resemble what was said, but it's improving.
Love my S-Series. Can't wait to see next rendition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone,quality camera and Great sound
on October 24, 2024
Posted by: Soplu79
[This review was collected as part of a promotion.] Galaxy phone works great with Spotify and internet connection
Value
5
Written by a customer while visiting Samsung US