Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,808 Reviews)
Open Ratings Snapshot
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
All about consistency
on October 21, 2024
Posted by: Justj3ss
[This review was collected as part of a promotion.] I use this phone for everything and it doesn't disappoint. I watch Whatnot live auctions, eBay, GPS, and a ton more. I love the "Galaxy AI" and the circle and search function. It is everything I want and need in a phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on October 21, 2024
Posted by: Skedar5
[This review was collected as part of a promotion.] The Samsung s24 Ultra is a awesome phone, best one I've had yet. Battery life is phenomenal, the screen has the best resolution and colors on any phone. Galaxy AI is great and suggests the best ways to take pictures. The phone also has great response time and loads everything fast thanks to the lastest snapdragon chip. I would highly recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have ever had!
on October 21, 2024
Posted by: Dynomite420
[This review was collected as part of a promotion.] The s24 Ultra is amazing phone. I recently upgraded from a Note 20, and it's a huge difference. Though the interface and feel of the phone are very similar to what I had before, the processing power on this Ultra is insane!
5G antenna has greatly improved, as well.
As for the camera, I'm still trying to figure this out. The 50mp and 200mp camera are very difficult to use and get a decent picture. It captures so much detail that any slight movement of your hand/phone creates a very blurry image. To test things out, I ordered a tripod and saw a huge improvement. Pictures in low light settings still come out terrible with or without the tripod, however, in an outdoor setting with plenty of light, I have taken some of the most beautiful and detailed pictures.
One thing that does drive me crazy about the camera is the AI processing of the photos. It overly edits your pictures on the 50 and 200mp modes. I've tried turning the AI editing down as much as it would let me, but I am very disappointed with this feature. Other than that, this camera is great. Video can also capture full HD in 30fps and 60fps. Also records in 8k, but the full HD with 60fps looks the absolute best.
Battery life is great. I watch YouTube at work all day and dim the screen to 25%. I'm able to go about 5 hours straight without having to charge.
I'm very glad that I purchased this phone, and I am a proud to be a part of the Samsung family!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works Well
on October 21, 2024
Posted by: SamsungFiend
[This review was collected as part of a promotion.] Works well although they're are times my screen just goes black when I'm trying to read Google articles. I'll need to back out and back into the article
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s24 ultra
on October 22, 2024
Posted by: Patpat
[This review was collected as part of a promotion.] Galaxy S24 Ultra is the perfect phone for anything!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Hace la diferencia
on October 22, 2024
Posted by: Vanne1
[This review was collected as part of a promotion.] La Camara es increíble, la verdad que salte del s21 al s 24 y se nota el cambio. Lo recomiendo.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone in the market 👌
on October 22, 2024
Posted by: Nyx1726
from PA
Expertise:Intermediate
Verified Purchase:Yes
Samsung made it easy to trade my s23 ultra, I love my s24 ultra. Thank you
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent camera and photo capabilties
on October 22, 2024
Posted by: RaetwinRN
[This review was collected as part of a promotion.] Galaxy AI has made my life so much easier. Simple to switch from previous phone to my new Galaxy 24 ultra. I've only started to use the camera and can't wait explore more.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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