Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,808 Reviews)
Open Ratings Snapshot
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best Smart Hone
on October 20, 2024
Posted by: Rpietrasko
from Melbourne, Florida
Expertise:Intermediate
Verified Purchase:Yes
Best Smart Phone, works great, easy to use and has many great features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente
on October 20, 2024
Posted by: ClauMita73
[This review was collected as part of a promotion.] Samsung y Galaxi IA la mejor herramienta de trabajo y diversión, no lo cambio por nada, toda una work office a mi alcance...
Lo mejor en tecnología Samgung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on October 20, 2024
Posted by: DevilDogMoM
[This review was collected as part of a promotion.] Great phone! Does everything I need. Amazing photos! Love the size. Gaming graphics are great. Been slowly trying Galaxy AI, learning a lot.im sure it will be super useful. I also have the Galaxy watch that pair nicely. Being able to quick glance at my notifications is nice and useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply superb, no words to explain this.
on October 21, 2024
Posted by: Aj1710
[This review was collected as part of a promotion.] I have bought my S24 ultra and the galaxy buds 3 pro 2 weeks back. I liked the new colour options available in the online website (green, orange and yellow). And by introducing the titanium is a classic touch.
Next things, I want to talk about are the cameras. Loved how they have the titanium chromed edges around the cameras. Also, the telephoto lens are just way out of leauge and the 200mp is mind blowing. Has taken so many nice shots and the night astrology is so good and have captured stunning nothern lights.
Next is the S pen. The main reason I bought this is because of this only. It is a nice touch to add the pen to the mobile and the ease of use. It is so good and using the pen up, i have done some magnificent artwork.
Lastly, about the AI. No words are needed to express this. It is so so good. The ambient wallpaper and the sketch to image is way out of leauge, since I have used on so many photos which does have a worst background and making it to the finest and very colourful ones. The only thing I do not like about this is, it shows AI generated images at the end. Can you possibly add a setting to toggle it off.
Ohh, I forgot about the version 6.1. It is so so handy making it full customize for my preferences. And waiting for the oneui 7.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 is the best phone on thr market
on October 21, 2024
Posted by: Jjsawyer82
[This review was collected as part of a promotion.] Love my s24 great updated technology and the best security features in the future and the one ui is user friendly with ai advancing and a great camera to take pics and support the best networks at the fastest speed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s24 Ultra
on October 21, 2024
Posted by: Eric M
from New Jersey
Expertise:Expert
Verified Purchase:Yes
It is a great phone. Love the build quality. Feel superior in hand. Love the responsiveness.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Average
on October 21, 2024
Posted by: Amol
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from S22 ultra , but for me i dont see any change , for me UI is little in downside not much smooth.
about the the camera it is good , but not sure who is going to to use the 50M photos since it need good amount of space.
Good side - speed and memory.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Social CommerceOctober 22, 2024
Thanks for the outreach, Amol. We greatly appreciate your feedback as we continue to make improvements all around. We noticed your review regarding the Galaxy S24 Ultra. The Galaxy S24 Ultra is equipped with the new Snapdragon 8 Gen 3 for Galaxy, which allows for real-time graphics rendering with ray tracing, resulting in hyper-realistic shadows and reflections. This enhancement provides an incredibly immersive visual experience for users. In addition, we've made significant improvements to the device's cooling system. We've nearly doubled the size of the Vapor Chamber, which significantly enhances heat dissipation, allowing for a smoother graphics experience, especially during extended usage or resource-intensive tasks. We noted your concerns about the smoothness of the UI. To keep up with the nuts and bolts of your device's performance, you can use the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. Check out the link attached for options to help optimize your device's performance. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is something you can dream of
on October 21, 2024
Posted by: UniqueFeather00
[This review was collected as part of a promotion.] This phone is a full package and offeres everything I need especially with the galaxy AI that made some of my tasks easier. I love how it gives me some artwork when I draw something and with those results I get inspiration. Organizing the writing of notes taken is a game changer.
Lots of things to tell about this beauty. Samsung nailed it with the S24 Ultra even though I'm waiting for the S25 Uktra because of the rounded corners.
Phone is fast enough to not make me wait for so long for something simple, optimization system is great. Battery is so so good even though I'm using only the 80% by protecting my battery.
In conclusion this phone rocks ❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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