Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing device
on October 20, 2024
Posted by: Kartik
[This review was collected as part of a promotion.] The Galaxy AI features that come with the phone are elite! They provide so much more versatility to an already spectacular device. 6/5 stars rating for me if I could give more than 5.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on October 20, 2024
Posted by: LaYoMa
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a powerhouse device that has seamlessly fit into my daily routine, both for work and leisure. One of the standout features for me is "Galaxy AI," which intelligently enhances photos and helps with writing messages.
The Snapdragon 8 Gen 3 processor and 120Hz display handle high-performance games with ease, providing smooth, lag-free sessions. For work and school, multitasking is a breeze. I often switch between apps, from editing documents to video conferencing, with no performance lag, thanks to the ample RAM and One UI's intuitive design.
The S24 also shines in entertainment, offering Dolby Atmos audio that makes streaming movies or catching up on my favorite shows a cinematic experience. Battery life is solid, not the best, but still allowing me to go through a half day of mixed usage without constantly reaching for the charger.
Overall, the Galaxy S24 excels in every area I use it for. It’s a true all-rounder.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, but extremely disappointing camera.
on October 20, 2024
Posted by: Igorex
[This review was collected as part of a promotion.] I love the phone and all the customizations. The UI is very clean and customizable which I love, and I can run many games without overheating the phone. That was the first time I switched from ios to an android phone. I love all the features of the phone except the camera. I used to be able to turn off the refining picture function from the gallery after taking a picture of 50 mp or 200 mp, but now you cannot turn it off after the latest update. The photos look terrible after the refining is like you put a filter to it. Galaxy AI feels like a total gimmicky function I wish i coukd turn it off . The camera was great before, but now I truly dislike it. If this is not fixed I'll probably never buy any Samsung product again. I'll definitely will go back to my old ios phone which did not do ugly AI refining in the pictures.
Value
3
Response from Samsung USBy Social Commerce, October 21, 2024
Thanks for taking the time to share your experience with the Galaxy S24 Ultra with us, Igorex. The Galaxy S24 Ultra redefines smartphone photography with its exceptional features. Featuring the highest resolution camera among all Galaxy phones, the 200MP main camera captures stunning detail and true-to-life colors. Whether you're at a live event or capturing a scenic landscape, the Quad-telephoto camera, with 2x, 3x, 5x, and 10x optical zoom powered by the new 50MP telephoto lens, ensures that no detail goes unnoticed. Additionally, the AI-powered 100x Space Zoom intelligently captures high-quality images, allowing you to bring distant subjects into sharp focus like never before. We noted your concerns about not being able to turn off post-refining on photos. If you have any additional concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: michelle
from Red Bluff, Ca
Expertise:Intermediate
Verified Purchase:Yes
. Love the Pen '- features -. I would recommend this phone to My family & friends
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on October 20, 2024
Posted by: Dagger1981
[This review was collected as part of a promotion.] Everything is better the games I play the graphics look awesome and galaxy ai is pretty cool
Value
5
Written by a customer while visiting Samsung US
Posted by: Steven
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
I just trade in my phone from 22 ultra to 24 ultra it's a good phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect For Work/Life Needs
on October 20, 2024
Posted by: Jaired
[This review was collected as part of a promotion.] I've always been a big fan of the Galaxy series but with the Samsung Galaxy S24 Ultra and now the introduction of Galaxy AI I don't see myself going anywhere else.
This device offers the perfect balance and always goes above and beyond expecting for both my daily everyday life needs and work needs.
This device offers the perfect balance and always goes above and beyond expecting for both my daily everyday life needs and work needs.
Taking a look at the large display, I'm able to split screen applications as I need making multitasking a breeze. I have no trouble when typing up documents in word below while I either a show on above it or another article to read as well!
Gaming on the Samsung Galaxy S24 Ultra is very smooth. The games I play can be quite demanding in terms of processing power. (I like to play strategy games.) I can play confidently for hours on end without worry of the game lagging or crashing OR draining my battery life.
Now looking at how this device has helped me with work. Too many times to count has Galaxy AI helped me at work. The new feature introducing live call translation has assisted me so many times with speaking with people who call at work. I'm a leasing agent for a property management firm so being able to communicate with our tenants is ESSENTIAL. This feature allows me to increase my productivity and effectiveness at work with speaking on the phone with others. Galaxy AI has also assisted with increasing the quality for the photos I have to take at work when I need to go to a unit to evaluate its ready state. There's more to say but not enough characters for me to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone on the market
on October 20, 2024
Posted by: Bez1256
[This review was collected as part of a promotion.] The Samsung Galaxy s24 ultra, in my opinion, is currently one of the best phones available on the market. With features like galaxy ai, stunning camera quality, and a beautiful screen display, it easily becomes a must buy for consumers looking for the next best thing. Galaxy ai makes finding what your looking for, well, easy. For one, you can circle and search for almost any object with speedy search results and multiple options. It has easily become one of my favorite features on the new s24 ultra. The phone also includes ai features for photos and drawings you take on your camera allowing you to edit and add to them using ai. The camera on the s24 ultra is stunning. With 100x zoom and clear camera quality, photos taken on the s24 ultra are very high quality. I love taking pictures of the moon with it and showing my friends what my phone can do. The screen on the s24 ultra is also one of my favorite features on the phone. It's a large stunning display that's high quality and very responsive as well as fast. Apps and games load quickly and switching between apps is seamless.The large display also makes watching videos or playing games much more entertaining. Overall, The s24 ultra is a very powerful phone with ai features, has a stunning display, and takes amazing high quality pictures. It's easily become one of my personal favorites.
Value
5
Written by a customer while visiting Samsung US