Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Slick look, feature full phone
on October 19, 2024
Posted by: LocoLombiano
[This review was collected as part of a promotion.] The new Galaxy AI works great with the pictures you take or have taken to bring them to live and really gives you the ability to get creative with them after the fact. The draw to picture feature is really cool.
This phone is really meant for the phone addict, power users and creative types. The ways this phone can make your life, work and hobbies easier and more enjoyable seem to be endless.
Great replacement for mu S22 ultra.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pedro G
from Spain
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone!!! The camera and the processor are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Horrible battery life
Verified Purchase:Yes
Horrible battery life i have ever seen in a galaxy
Response from Samsung USBy Social Commerce, October 19, 2024
Thank you for taking the time to provide us with your valuable feedback on the Galaxy S24 Ultra. We truly appreciate your input and look forward to hearing more from you in the future. The Galaxy S24 Ultra is an exceptional device, featuring the new Snapdragon 8 Gen 3 for Galaxy, which enables real-time graphics rendering with ray tracing for incredibly lifelike shadows and reflections. This cutting-edge technology provides users with a truly immersive visual experience. In addition to the impressive graphics capabilities, we have made significant enhancements to the device's cooling system. The Vapor Chamber, an integral component of the device's thermal management system, has been nearly doubled in size to vastly improve heat dissipation. This upgrade ensures that the device maintains optimal performance even during extended use, particularly when running graphics-intensive applications and games. We noted your concerns regarding the battery life on your device. Battery life can be affected by various factors, such as device settings, environment, and usage patterns. Understanding these factors and using the settings will help you use the battery more efficiently and for a longer period of time. Check out the links attached for options to help troubleshoot your battery life. It's important to start by making sure that your device is up to date with the latest software available. If this persists after troubleshooting, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: La flaka
from Albany new york
Expertise:Intermediate
Verified Purchase:Yes
Love my new galaxy 24 camara is awson fas long battery good software
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Note meets galaxy = best
on October 19, 2024
Posted by: Cbergan
[This review was collected as part of a promotion.] The camera is amazing, the speed, reliable and the fact it's not overly big in bulk, but still large enough.
The last note I had was the 8, so if longed to get my hands on one.
Google and samsung should come to a business agreement, the only draw back is two folders and backups for just about everything.
But over all well worth the money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever seen
on October 19, 2024
Posted by: PapaBear
[This review was collected as part of a promotion.] THIS IS THE BEST PHONE I'VE EVER SEEN!!! I've owned almost every type of smart phone made, my s24 ultra is the last phone I will have. The picture and sound quality is threw the roof.
It is more powerful than some PC's I've owned. Talk about durability, I dropped it in the lake when I was fishing, I dove in pulled it off the bottom and when I surfaced, not only did it still work, my call was still connected.
The AI is incredible, I had to write a paper and it guided me through all the research and helped me write a 30,000 word paper and I never had to type one word.
It is more powerful than some PC's I've owned. Talk about durability, I dropped it in the lake when I was fishing, I dove in pulled it off the bottom and when I surfaced, not only did it still work, my call was still connected.
The AI is incredible, I had to write a paper and it guided me through all the research and helped me write a 30,000 word paper and I never had to type one word.
Value
5
Written by a customer while visiting Samsung US
Posted by: MRivera
from FL
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone, the price for the 512gb for the price of 256gb.
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Used.
on October 19, 2024
Posted by: JointLogic
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is the best phone I've ever used. The camera is amazing, it's fast, fits well in my large hands, and has made things convenient for me.
I had another phone and wanted to switch back to the Android OS and was looking at this phone for awhile. Talked to a friend about it and boy was it the right decision. This phone processes things so fast and the Galaxy AI is quick and helpful. You can use it to edit photos dang near instantly. And I have used it on multiple occasions to circle things in photos or in videos to find them on the internet. It's actually pretty cool.
This phones camera is probably the best camera I've ever used. It is so crisp and clear even when zoomed into the max.
Value
5
Written by a customer while visiting Samsung US