Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
This product back camera is not good
on October 15, 2024
Posted by: Samsung1000Love
[This review was collected as part of a promotion.] Over all I like it but I don't like the back camera because it looks cracked
Value
3
Response from Samsung USBy R&R Team, October 16, 2024
Thank you for sharing your valuable feedback with us! We strive to provide the best possible experience for our customers. We noticed that you contacted us to share your feedback on the Galaxy S24 Ultra. The S24 Ultra features AI editing capabilities that help you achieve the perfect photo by moving objects and intelligently filling in empty spaces. We noted your concerns about the back camera. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We'd like to gather some additional information about what you are experiencing with your device. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on October 16, 2024
Posted by: Noor90
[This review was collected as part of a promotion.] Galaxy ultra is the best! 🙌📱#techlover #samsungfan
Value
5
Written by a customer while visiting Samsung US
Posted by: Sharon
from Michigan
Verified Purchase:Yes
Best Samsung yet. Fast, connectivity is great, camera is amazing. Can definitely multi-task do easily. Easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on October 16, 2024
Posted by: Queenmomma
[This review was collected as part of a promotion.] I use the galaxy AI for drawing, just for fun to see how the pictures turn out. I also the camera to get great pictures of the moon, or amazing photos of subtle blades of grass. The AI also helps me find answers fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is life-changing
on October 16, 2024
Posted by: edrafq
[This review was collected as part of a promotion.] I bought this phone because it looked so good in purple, to my surprise it has proved to be the best phone I ever had, not even it's camera is the best I've seen in a phone but Galaxy AI is something I got used to very quickly, love the capacity to remove objects from my photos and what can I say about it looking at objects that I highlight saving me a google search, just perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a very good phone
on October 16, 2024
Posted by: Shorty
[This review was collected as part of a promotion.] Galaxy Ai is a helpful feature. I use circle to search all the time . I really like the spen and for the job I do its useful often. The build of the phone is also quite impressive. I also really like the cameras and find myself using the telephone lens all the time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 16, 2024
Posted by: MidwestExplorer
[This review was collected as part of a promotion.] First the Galaxy AI is a bit different but definitely helpful. The Ultra is something I have been looking for because of the pen. You can easily edit photos, make flooring designs, and also use as a button for family pictures. The picture and video quality is amazing. My personal opinion is that if you can buy this phone you should absolutely try one for yourself. So much customizable features with fast speeds. Very rugged for accidentally dropping it. Plus the battery is better than I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the future in your pocket
on October 16, 2024
Posted by: Guillaume
[This review was collected as part of a promotion.] The Samsung Galaxy S24 ultra represents the best device that humanity can hold inside a pocket, this phone can do everything you need and even more, Galaxy AI will enable you to discover possibilities which you couldn't even dream, future is already here, and this could looks like a dream, but what is amazing is that this is not a dream, this is Samsung technology ready to upgrade your life and giving you new opportunities, don't miss this incredible adventure and join the way of the evolution of the humanity !
Value
5
Written by a customer while visiting Samsung US