Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Very nice phone happy I bought it
on October 14, 2024
Posted by: DeadNightmare87
[This review was collected as part of a promotion.] My galaxy s24 ultra has been a great phone i use it daily for work and at home it runs games very well and I feel like I get an advantage in games I never have trouble watching videos in max settings so the videos look very good
I use galaxy AI on a daily circle to search comes in handy alot I'm happy it has it
I use galaxy AI on a daily circle to search comes in handy alot I'm happy it has it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Features and Issues
on October 14, 2024
Posted by: GrandmaB
[This review was collected as part of a promotion.] I buy the Galaxy S models mostly for the camera and up my storage because I take alot of pics and videos. This model, although very good, tends to overheat and at random times the screen goes black. It recovers from that after locking and unlocking thw screen, but can be a bit annoying. Not sure I like the AI feature, don't use it by choice, that is made for me, but is something I personally would like to invoke to use.
Anxiously awaiting the S25.
Anxiously awaiting the S25.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 14, 2024
Posted by: Texas1
[This review was collected as part of a promotion.] If it was a little smaller it would be perfect. It would fit my shirt pocket. Camera is great l love using it for wildlife pictures.
Hopefully the s25 will work for me. Battery life not the best if using the phone all day.
Hopefully the s25 will work for me. Battery life not the best if using the phone all day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone thus far!
on October 14, 2024
Posted by: MajesticOx
[This review was collected as part of a promotion.] I was a loyal fan of the Samsung Note lineup and was disappointed when it ended. The S24 Ultra feels just like a Note so that was a major win for me.
Device has performed well under daily use, at least no major issues. The battery is good, the camera is excellent, and the AI feature has been useful. Had alot of fun with the AI text that turned all my outgoing texts into Shakespeare. Overall again solid phone from Samsung and no disappointment from this one customer.
Device has performed well under daily use, at least no major issues. The battery is good, the camera is excellent, and the AI feature has been useful. Had alot of fun with the AI text that turned all my outgoing texts into Shakespeare. Overall again solid phone from Samsung and no disappointment from this one customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same as all s series ultras
on October 14, 2024
Posted by: Chelsea12001
[This review was collected as part of a promotion.] Has a big screen like s21 ultra and up i had the note20 ultra before upgrading and only reason for my upgrade was because my screen broke and instead of paying to replace it and nit having security updates that ended this year I upgraded to the s24 ultra. Honestly I've had for about 3 months now and it's the same. Screen may be a tad faster but not enough to pay the difference. Camera is a little better but about the same as the s22 ultra in looks which my fiance has. The only difference i really notice is the storage which I opted for more. If you have the s22 ultra or s23 ultra I'd wait to upgrade but if your coming from an older phone I'd say go for it use it for as long as possible when security updates stop then upgrade to whatever comes out then in 7 years. I have noticed this phone when watching a movie if there is black parts on the sides of the screen from the resolution not being full then it will burn the image into the black which is weird I've not dropped my phone or had any accidents this would relate from but that's only downside I've noticed. Pretty basic android.
Value
3
Response from Samsung USBy R&R Team, October 15, 2024
Thank you for sharing your honest feedback about the Galaxy S24 Ultra, Chelsea. We appreciate hearing from our valued customers and gaining your insightful input. The Galaxy S24 Ultra is an improved version of the Note, with the added benefit of the Galaxy AI experience. It also features Live Translate to overcome language barriers, Nightography Zoom to capture more details in low light, and Circle to Search with Google for an enhanced search experience. Again, we really appreciate your detailed feedback as we continue to make improvements! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on October 14, 2024
Posted by: DroidGuy
[This review was collected as part of a promotion.] This phone is a beast. I use it for gaming, pictures and video and use dex with a keyboard and monitor setup when I need to do multitasking on a larger screen. The Galaxy AI features are pretty seamless and easy to use. I use some of them on a daily basis. Very impressive phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One Beast Of A Phone!!!
on October 14, 2024
Posted by: TeamSammy4L
[This review was collected as part of a promotion.] When I heard they were adding Galaxy AI to the s24 I was ecstatic, I knew this was the phone for me. I've been Team Samsung since the S2 I believe and was getting the Galaxy every year until the note came out and i fell in love. Also every year it gets better and better and me personally, I would put it up against any phone out there including the overrated one everyone seems to love. I couldn't ask for a better camera and overall use of this phone if you're doing business, a game head etc., this Galaxy S24 Ultra is one of a kind
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone/ great battery life
on October 14, 2024
Posted by: Narleyarley101
[This review was collected as part of a promotion.] The samsung ultra 24 is great for watching movies at work when you are supposed to be working. The camera is great and using the galaxy Ai generator on the photo editing works really good when try to remove things out of the back ground of your photos
Value
5
Written by a customer while visiting Samsung US