Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing speed
on October 14, 2024
Posted by: Loveroses
[This review was collected as part of a promotion.] The s24 ultra was such a huge upgrade from my s20 fe! So pleased with the internet speed along with video streaming quality! The Camera was also a huge upgrade and one of the main reasons I chose the ultra. I can also finally play fps games smoothly without having to connect to wifi or a hotspot!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for productivity and travel
on October 14, 2024
Posted by: Targaz
[This review was collected as part of a promotion.] I have been using Samsung Notes since the second Note came out, before that I had other in the S series, so I knew what I was getting when I selected my s24 Ultra.
I love the pen and the improved abilities with it. The Galaxy AI functionality is cool for content generation when you use the pen to draw what you like. This has become a handy feature for some of my presentations. I also love the way I can picture search products and content.
For work, I am using the Knox work profile to seperate my personal and work and I love that you now that can share content between then profiles (screenshots from text messages etc).
Batterylife could have been improved, but lasts me a day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!
on October 14, 2024
Posted by: Mave1306
[This review was collected as part of a promotion.] This is my 3rd Samsung brand cell phone and it has never disappointed me! It starts easy to handle in the applications, its interface and the quality when taking pictures is the best in the market!
But what I like most about Samsung is the battery life: a year with S24 Ultra and it only needs 100% charge once and I use it all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Has Done it Again
on October 14, 2024
Posted by: wizkid5000
[This review was collected as part of a promotion.] I had no plans to upgrade to the 24 series and was completely fine with my 23 Ultra. But when I saw what Samsung was doing with Galaxy AI, I was convinced this was the right time for me to jump and hold me over for the next few years.
AI is taking over and of course they wanted to jump on the trend, but they could have easily slapped on just a few features and made it seem revolutionary. Instead, Samsung has taken AI to the next level but fully integrating it into the Android and the local apps.
With Galaxy AI, as an educator, I can easily carry a conversation in different languages with my students' families, all with love translation. Something in the frame of the photo? Let me easily erase it. I can even help draft better texts and messages to get my point across.
While I was a bit disappointed to see the loss of the native 10x zoom lens, I'm glad the camera system is still top notch and doesn't show any noticeable drop in quality. What's better is that with the 5x zoom lens, those closeups actually look better than before!
I'm so impressed with the S24 Ultra, especially having 1 TB in the palm of my hand. I love the S Pen is back once again with better features than ever.
Thank you Samsung! Thank you for making the best phones in the industry!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had
on October 14, 2024
Posted by: Cwilks
[This review was collected as part of a promotion.] I love this phone so much that I have two of them, one for work and one for home. I've been a Samsung Galaxy loyalist since 2009, and got every model of the Note, and am confident that this is the best yet! The Galaxy AI is incredible and the evolution of the tech is exciting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Conundrum of Great Innovation
on October 14, 2024
Posted by: Relax2Sublime
[This review was collected as part of a promotion.] This Samsung Galaxy S24 Ultra has the aesthetic down for modern innovation as well as the handling into new technology by introducing Galaxy AI. I've had great success integrating this device in all settings for all uses whether it be for personal leisure, travel for work and/or to use for projecting work projects for instructing along with other media.
With all of these great qualities, I'm excited to see where else Samsung goes with it's innovation. I'm glad to continue my Android tenure even with the sometimes GUI freezes and interface failures. The troubleshooting continues yes, yet I still enjoy what this Android has to offer.
Value
3
Response from Samsung USBy R&R Team, October 15, 2024
Your feedback is greatly appreciated. We noticed your review is about the Galaxy S24 Ultra. We're delighted to see that you've had great success integrating this device in all settings. The S24 Ultra comes with a plethora of innovative features. The Galaxy S24 Series makes communicating with someone who speaks a different language much easier! Live Translate, which leverages Galaxy AI, allows you to enjoy real-time translation during your phone calls. Simply activate the Live Translate feature on your Galaxy S24 Series phone, and you are all set to go! With Galaxy S24’s Chat Assist, you can easily fine-tune your content in just a few seconds, whether you want to have it as a polite message to your superior or a catchy social media post. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the link attached for options to help troubleshoot this. If this persists, please reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (Freezing)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (Freezing)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on October 14, 2024
Posted by: praenuntia
[This review was collected as part of a promotion.] The Galaxy Ai feature is quite helpful when I have only the object and need more i formation and it's pretty fast too. The display itself is quite vibrant and basically doesn't have glare. It doesn't reflect so you aren't able to see ureself or other things in the screen when it's off which I quite enjoy because that sometimes made it harder to see what was on the screen properly. As streaming it's lightning fast for both streaming and downloading. Uploading a but slower but not by much. It makes a really good gaming device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is a great product
on October 14, 2024
Posted by: Alfredote
[This review was collected as part of a promotion.] The phone is excellent phone with all the expectations
Value
5
Written by a customer while visiting Samsung US