Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
This is great feature
on October 9, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] It's good phone at work with smart pen. But this is not good for gaming, Not good for playing games, prone to overheating and lag.
Value
4
Written by a customer while visiting Samsung US
Posted by: Mehmet
from PA
Expertise:Expert
Verified Purchase:Yes
My phone is amazing with all its features. I am very happy that I chose Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
it has more ability then my brain does
on October 9, 2024
Posted by: bigdickbubba
[This review was collected as part of a promotion.] Advanced technology continues to push boundaries. Unlocking the full potential of innovative devices requires dedication. Exploring new features and functionalities can be a rewarding journey. Embrace the learning process and discover the possibilities. Continual exploration leads to greater understanding and mastery.
It's great to have hobbies and interests that challenge you. Pushing your limits can lead to personal growth and satisfaction. Whether it's a physical pursuit or a mental exercise, those skills can be valuable in many aspects of life. Keep striving for improvement and enjoy the journey. Remember, focus and dedication are key to progress.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on October 10, 2024
Posted by: Yas19k131
[This review was collected as part of a promotion.] As always the best phone in the market. I love the camera and new ai features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every part of this phone is tip top!
on October 10, 2024
Posted by: vegasbornandbred
[This review was collected as part of a promotion.] The Galaxy Ai on this phone is absolutely awesome!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still great!
on October 10, 2024
Posted by: Stasha
[This review was collected as part of a promotion.] My mom loves her new phone! The camera is immaculate and the new features are very easy to learn and use. She had switched to another phone but hated the OS. She loves how easy this is to use and how convenient it is for traveling.
Value
5
Written by a customer while visiting Samsung US
Posted by: No thanks
Verified Purchase:Yes
So far the phone is amazing. Auto fill is posing a bit long to learn info
Written by a customer while visiting Samsung US
Posted by: Scott
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I have been very disappointed at the screen latency. Games freeze , lag or just reset. The S-pen frequently trys to fall out. On my 22Ultra I didn't have to hit "Ok" after entering my PIN to unlock. I wish I had my 22Ultra back. But the samsung update virus killed it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, October 12, 2024
It's great to hear from you, Scott. Your feedback is always important to us as we continue to make improvements. We see that you reached out regarding the Galaxy S24 Ultra. The S24 Ultra comes with nearly double the size of the Vapor Chamber to improve heat dissipation for a smooth graphics experience. This enhancement ensures that the device can handle demanding graphic-intensive tasks while maintaining optimal performance. To keep up with the nuts and bolts of your device's performance, you can use the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out the link attached for options to help keep your device from lagging. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung- Support
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smsng.us/Samsung-Community
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https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US