Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: JCL79
from Pooler Ga
Expertise:Intermediate
Verified Purchase:Yes
So far so good. Love it. Pictures are wonderful size is great. Clarity is spectacular
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Haz A
Verified Purchase:Yes
Beautiful and elegant phone, for the price, it's a geart deal
Written by a customer while visiting Samsung US
Posted by: Evan M
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Not much better than the last few models. AI features are pointless and I would've much rather had Samsung make changes to the specs, like larger battery or faster charging, or even bringing back the Bixby button. The battery life on this phone is pretty bad too, rarely gets me through a whole day of use. Additionally, the auto brightness is terrible and it is infrequent that it actually sets the brightness to an appropriate level. Definitely don't think this phone is worth anywhere near asking price, and should only be bought when heavily discounted. Overall pretty disappointed with this generation.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R Team, September 30, 2024
It's great to hear from you, Evan. Our goal is to ensure that our customers have the best experience possible with our devices. We see that you reached out to share your thoughts on the Galaxy S24 Ultra. We hate to see that this phone has not met your expectations. Galaxy S24 Ultra's 5000mAh (typical) battery has a long life that can watch videos for up to 30 hours or play music for up to 95 hours. Most Galaxy phones and tablets can use the fast charging technology in Samsung chargers, and most phones support Fast wireless charging when you really need your device to be up and running again. When you plug your device into a Samsung Fast Charger, your phone will automatically turn on the Fast cable charging feature. This feature should be on by default, but you can also turn it on manually. Super fast charging is only available on select devices, and you will need to use a 25W or 45W Samsung-approved adapter. For instructions on how to enable fast charging, please refer to the link attached. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. We've also attached a link for options that should help increase your device's battery life. If this continues to persist, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002871/ (fast charging)
https://www.samsung.com/us/support/answer/ANS00078987/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002871/ (fast charging)
https://www.samsung.com/us/support/answer/ANS00078987/ (optimize battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
S24 One of the best phone made my work easy!!!!!!!
on September 29, 2024
Posted by: Nagu03
from NEWJESEY
Expertise:Expert
Verified Purchase:Yes
Awesome phone I Love it.S Pen is great featue me and my son enjoy loving using it.After I brought this phone, the price have reduced a much.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Diliu106
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Good quality cellphone! One of the best in the marketplace
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but
on September 29, 2024
Posted by: ZephyrOne
from Hawaii
Love this phone best one i have so far but it would be great if they bring back their sd card slot for more storage since we have Esims now. The sim tray slot is useless to be honest.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Laxman
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Overall its too good, but i wish it get more thinner than this
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Dani
Verified Purchase:Yes
Great service, very accommodating and easy to understand.
I would recommend this to a friend!
Written by a customer while visiting Samsung US