Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Tina Marie
Verified Purchase:Yes
It's definitely an upgrade from my s22. It's more responsive the pictures and video from the ODSS Finals race came out amazing. I fell asleep and did not charge it last night and still had 52% when i woke up. I was worried I wouldn't be able to fit in my pocket but even with the purse case leather thing I bought it actually still fits. Once I put screen protector on finger print sensor is not nearly as good. I wish they still put on the back of the phone. Hopefully if I redo prints it will work better
Written by a customer while visiting Samsung US
Posted by: Bill
Verified Purchase:Yes
Great phone and the price is fantastic. The web site is easy to navigate
Written by a customer while visiting Samsung US
Posted by: Henry
from New York
Expertise:Intermediate
Verified Purchase:Yes
I decided to upgrade from my s21 fe to s24 ultra and was the best desitiom ever, it was a massive change and it looks like it was worth the wait!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung!
on September 26, 2024
Posted by: SammyFan
from Asheboro, NC
Expertise:Expert
I am an avid Samsung fan, and have been for many years. For context, I currently own the following: S24 Ultra(just purchased);Watch 7 LTE 44MM; Tab S9 FE 5G with Slim Keyboard Cover;43" Chrystal 4K TV;Galaxy Buds 3;Galaxy Buds FE;10,000MaH battery pack; multiple charging blocks and cables, a wireless charging pad, as well as a couple of 512GB Micro SD cards. I LOVE SAMSUNG, plain and simple.
Ok, I am coming from the S23+, though, as a power user, I have been wanting an Ultra modle for a while. Just before I decided to get the S24 Ultra, I read online about all of the display problems the phone has had, especially the grain, or more formally, mura. I was very disappointed that Samsung's quality control would allow something like this to happen, and I let a Sammy rep know I felt this way. I told myself I was not going to take a chance with the device. However, after sleeping on it and thinking about it for an entire day, I decided that I trusted Samsung enough that the newest produced batches of phones might have been fixed, so I went to my carrier, handed over my beloved S23+ and got my S24 Ultra. To my dismay, there was a very slight amount of grain on my screen, but with a few adjustments, and using the phone the way I do, it is now gone, and I could not be happier that I decided to trust the brand that I love. Am I still disappointed that some phones that were having major display issues to get into the hands of other fans? Yes. Am I mad? No. Do I have Samsung for it? Absolutely not, and something could never make me switch brands, but I do hope that Samsung will note this mistake(even brands that make perfect products are allowed to make a mistake) and make sure it is not present in the S25 series, or any more. To sum it up, I am still the fan I was before, and I will continue to brag about my device that majorly outperforms every other device I encounter. Samsung, give us more amazing devices in the years to come! Thank you!
Ok, I am coming from the S23+, though, as a power user, I have been wanting an Ultra modle for a while. Just before I decided to get the S24 Ultra, I read online about all of the display problems the phone has had, especially the grain, or more formally, mura. I was very disappointed that Samsung's quality control would allow something like this to happen, and I let a Sammy rep know I felt this way. I told myself I was not going to take a chance with the device. However, after sleeping on it and thinking about it for an entire day, I decided that I trusted Samsung enough that the newest produced batches of phones might have been fixed, so I went to my carrier, handed over my beloved S23+ and got my S24 Ultra. To my dismay, there was a very slight amount of grain on my screen, but with a few adjustments, and using the phone the way I do, it is now gone, and I could not be happier that I decided to trust the brand that I love. Am I still disappointed that some phones that were having major display issues to get into the hands of other fans? Yes. Am I mad? No. Do I have Samsung for it? Absolutely not, and something could never make me switch brands, but I do hope that Samsung will note this mistake(even brands that make perfect products are allowed to make a mistake) and make sure it is not present in the S25 series, or any more. To sum it up, I am still the fan I was before, and I will continue to brag about my device that majorly outperforms every other device I encounter. Samsung, give us more amazing devices in the years to come! Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung the best camera proficional speed photo
on September 26, 2024
Posted by: alialwasity
from florida
Expertise:Intermediate
Verified Purchase:Yes
samsung the best camera proficional photo faster mobile
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Trojan Nim
Verified Purchase:Yes
Phone is excellent. However the battery drained faster than I thought it originally would, and had some heating issues early on. I'm still happy with my purchase, though I cannot in good conscious recommend buying this at full price! I got the 512GB version for around 850 brand new with the education discount and promotions. 1450 for a phone is absolute bonkers!
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I ever used, but be aware of OLED
on September 27, 2024
Posted by: CLiu
from Seattle
Expertise:Expert
Verified Purchase:Yes
This phone is perfect in terms of usage, you can even customize setting using app, and it never lag for 2 days of usage. But, this screen is pwm OLED with LTPO, so you want to try a demo one for around 30mins at some store before purchase, if your eyes don't complain, this will be your perfect phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles California
Expertise:Expert
Verified Purchase:Yes
I would of given it 5 stars however for some reason my phone keeps acting like I'm trying to use my fingerprint to unlock my phone when it's in my pocket; making me put my password most of the time when i take my phone out and actually want to unlock it with my fingerprint and use it. Other than that I love my new samsung galaxy phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US