Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best camera
on September 18, 2024
Posted by: Samsung Afficionado
Have been loving this for months
So happy to be purchasing the Galaxy S24 ultra!
So happy to be purchasing the Galaxy S24 ultra!
Written by a customer while visiting Samsung US
Posted by: MMaz
from Nantucket
Expertise:Intermediate
Verified Purchase:Yes
I love my new Samsung S24 Ultra.
Pictures are great
Pictures are great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SawdustSlayer
from Dublin, GA
Expertise:Intermediate
Verified Purchase:Yes
Yeah, she likes it. Has a good size screen and a lot better than the flip.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Karen
Expertise:Beginner
Verified Purchase:Yes
I m happy with my new smartphone. The color is so beautiful.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Christian
from Texas
Expertise:Expert
Verified Purchase:Yes
The shopping process was easy and simple and easy to work with.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Julio Montiel
from Flagstaff Az
Expertise:Intermediate
Verified Purchase:Yes
I am a regular customer, I love Samsung service, thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: A bect
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
The design haa taken progressed backwards. The screen size is smaller than a S20 note and does not have edge to edge display. The always on displays is very limited it does not have adjustable brightness. The 24 ultra also does not have a SD slot for additional storage. Samsung use to be a number 1 choice for customers to go to, but now the innovation lacks design and can not compete. This will be mt last samsung product
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, September 21, 2024
We value your honest feedback and are committed to providing the best products and services to our customers. We noticed that you recently shared your thoughts on the Galaxy S24 Ultra. The Galaxy S24 Ultra is an upgraded version of the Note, featuring the new and improved Galaxy AI experience. It allows you to overcome language barriers with Live Translate, capture more details in low-light conditions with Nightography Zoom, and utilize the Circle to Search feature with Google for an enhanced search experience. The S24 Ultra camera boasts significant improvements, including a 200MP main camera lens (compared to 12MP on the Note20), 4x optical-level zoom options (compared to 1x), and an enhanced Space Zoom that magnifies images up to 100x (compared to 30x). Additionally, it retains the large 6.8” display and includes an embedded S Pen for note-taking. Experience the most advanced Galaxy yet and take your productivity to the next level. We appreciate you taking the time to let us know how you feel! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Sam Snodgrass
Verified Purchase:Yes
Easy process that gave me top dollar for my trade in. Highly recommended!
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US