Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Jason Craig
from Omaha, NE
Verified Purchase:Yes
My Galaxy Ultra 23 had such a powerful battery that I only needed to charge it every 48 hours. I upgraded to the Ultra 24 and this battery comes close to dying after 24 hours.
Pretty disappointed.
Pretty disappointed.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 19, 2024
We appreciate you taking the time to reach out to us, Jason. Your feedback is invaluable to us. We noticed you reached out to share your thoughts on the Galaxy S24 Ultra. The S24 Ultra's battery has a capacity of 5000 mAh. It offers up to 27 hours of internet usage on LTE and up to 28 hours on Wi-Fi. Additionally, it provides up to 95 hours of wireless audio playback time. Samsung Galaxy phones and tablets are equipped with settings and features to help you monitor and extend your device's battery life. We recommend keeping track of battery performance and using power-saving modes when necessary to maximize battery life. For more options to optimize your phone battery's performance, please refer to the attached link. If you need further assistance regarding this or anything else, please don't hesitate to reach out to Samsung Support. We appreciate you being the best part of Samsung! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
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https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
2
No more 10x optical lens
on September 11, 2024
Posted by: Ryan
The 5x optical zoom is half as good as the S23 ultra. Literally. Don't do a side by side comparison or you will be sad. That was the only advantage to buying the ultra over the lesser models. Other features like the s pen are neat, but no neat enough for the higher price. Wait for the S25.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, September 25, 2024
Thanks for reaching out to share your honest review with us, Ryan. We always appreciate feedback from our loyal customers as we strive to provide the best experience possible. We noticed your feedback on the Galaxy S24 Ultra. This model offers an enhanced experience compared to its predecessor, with a titanium frame hardware and AI-packed software. The Galaxy S24 Ultra features a Quad Tele camera system that captures clearer, higher resolution zoomed-in photos compared to the Galaxy S23 Ultra. The 50MP Camera now includes 5x optical zoom, allowing for vivid Nightography effects in low light. The new ProVisual engine enhances the overall photography experience with high resolution, Super HDR, AI Zoom, Nightography, and Generative Edit. Additionally, the Galaxy S24 Ultra display boasts improved visibility with a higher peak brightness of 2600 nits and a newly applied Corning Gorilla Armor. If you're looking to take professional photos with the Samsung Galaxy S24 Ultra, here are our top 5 tips to get you started:
1. Explore Pro Mode: Pro Mode allows you to adjust camera settings like ISO, shutter speed, exposure, filters, and white balance, giving you more control over your shot.
2. Utilise Nightography and Night Mode: The Galaxy S24 has advanced Nightography features that optimise the lens settings for capturing stunning images even in low light conditions.
3. Experiment with Dual Recording: When it comes to creating dynamic content, experiment with Dual Recording. This feature is ideal for vlogging or documenting your experiences from multiple perspectives by capturing simultaneous footage from both the front and back cameras.
4. Master Pro-Grade Lenses: Take advantage of the Galaxy S24 Ultra’s sophisticated camera system, including high-megapixel sensors and periscope telephoto lenses. These lenses provide exceptional detail, clarity, and zoom capabilities for a diverse range of photographic scenarios.
5. Understand Composition: Apply composition techniques such as the rule of thirds, leading lines, and framing to enhance the visual impact of your photos.
For more inspiration and advice, check out our comprehensive ‘How to take good photos with your phone?’ guide in the link attached. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
1. Explore Pro Mode: Pro Mode allows you to adjust camera settings like ISO, shutter speed, exposure, filters, and white balance, giving you more control over your shot.
2. Utilise Nightography and Night Mode: The Galaxy S24 has advanced Nightography features that optimise the lens settings for capturing stunning images even in low light conditions.
3. Experiment with Dual Recording: When it comes to creating dynamic content, experiment with Dual Recording. This feature is ideal for vlogging or documenting your experiences from multiple perspectives by capturing simultaneous footage from both the front and back cameras.
4. Master Pro-Grade Lenses: Take advantage of the Galaxy S24 Ultra’s sophisticated camera system, including high-megapixel sensors and periscope telephoto lenses. These lenses provide exceptional detail, clarity, and zoom capabilities for a diverse range of photographic scenarios.
5. Understand Composition: Apply composition techniques such as the rule of thirds, leading lines, and framing to enhance the visual impact of your photos.
For more inspiration and advice, check out our comprehensive ‘How to take good photos with your phone?’ guide in the link attached. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: LOinAZ
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
So far, so good. I'm really liking the battery in this thing. It lasts much longer than the 20Note I had. All of my apps are working perfectly, except one. I'm still trying to find an app to replace the one that won't work. Sleep Timer, the one with the little silver bell that was on Google Play.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Cecilia
from Memphis, tn
Expertise:Beginner
Verified Purchase:Yes
I love everything about it! Easy to activate! I didn't lose anything
I would recommend this to a friend!
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good picture
on September 11, 2024
Posted by: Luv to shop
Expertise:Intermediate
Great picture for the rest and I can see the pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angel
from Georgia
Expertise:Expert
Verified Purchase:Yes
The Snapdragon is crazy you feel the performance the games, the pencil is also crazy it seems that I'm in Harry Potter to be able to control the camera from a distance quite far away.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Cheri
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I upgraded my S22 Ultra to the S24 Ultra. Very happy with the purchase. The titanium green is so pretty. So much to do with the camera and new techs. Great phone and camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MrGone
Verified Purchase:Yes
Awesome, Fast, Best phone yet!! Cannot be compared!!!
Written by a customer while visiting Samsung US