Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: James
from Texas
Expertise:Expert
Verified Purchase:Yes
The phone is excellent. I've been gaming on it and has no issues. It does heat up and feels hot but the game still plays good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tanvir
Expertise:Expert
Verified Purchase:Yes
Loved it. Excellent all around. The built quality is premium and you feel it when you are holding it.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mosavatshaan
on September 10, 2024
Posted by: Pasha
Enjoy...you want more than one enouph word.just enjoy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Nelena
Expertise:Intermediate
Verified Purchase:Yes
I was a bit hesitant at first..... the size, But honestly my previous phone was the Z-Fold. Nothing to fear. The phone is nice, sleek, and doesn't weigh much (I love that).
Definitely a great choice. A lovely feature is the built in pen. I'm still getting to know my new S24 Ultra. All I can say I love it!!
Definitely a great choice. A lovely feature is the built in pen. I'm still getting to know my new S24 Ultra. All I can say I love it!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Pavan
Expertise:Expert
Verified Purchase:Yes
Quite a good upgrade for me after 5 years from other android, great customizations
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
I like my Samsung galaxy S24 Ultra 512gb. It is the same like my s22 ultra, except it has vouce assistance on telephone call, Al ( I don't use it for now), for I'm kind of slow to learn all the new stuff that has been added. The picture is slighly noticeable compared with my old samsung ultra S22 512gb. My old phone is 2 years older, but I want a new update thats why I traded with the Samsung galaxy S24 Ultra 512gb. I have to learn new thing from this phone. So far, it is good, decent look, and feel smooth on my hand.👍👍👍👍👍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 24, 2024
Hello Preah, it's great to hear from you. We noticed you reached out to share your thoughts on the Galaxy S24 Ultra. One of the standout features of the Galaxy S24 Ultra is its titanium frame hardware, which not only enhances the device's durability but also adds a touch of sophistication to its design. Coupled with the AI-packed software, the Galaxy S24 Ultra delivers a seamless and intuitive user experience that sets it apart from its predecessors. The camera capabilities of the Galaxy S24 Ultra are truly remarkable. With its Quad Tele camera system, it has the ability to capture incredibly clear, high-resolution zoomed-in photos that surpass the capabilities of the Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom, allowing for stunningly detailed shots even at a distance. Notably, the vivid effects of Nightography in low light conditions are truly impressive, further enhancing the device's photography capabilities. We're excited to see that you are enjoying your S24 Ultra! If you have any concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
THE GOOD THE BAD AND THE UGLY
on September 10, 2024
Posted by: OAbrey
from British Columbia/Thailand
Expertise:Expert
I haven't bought this yet. I am travelling with my 22ultra. I love it.
With the Note products since Note 4, I have no regrets. Except for the porter that accidentally stripped my phone from my hand in Da nang. I regret that more than I can say! Yay extended warranties. Boo Samsung doesn't honor them in other countries.
With the Note products since Note 4, I have no regrets. Except for the porter that accidentally stripped my phone from my hand in Da nang. I regret that more than I can say! Yay extended warranties. Boo Samsung doesn't honor them in other countries.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tim H
from Venice, Florida
Expertise:Intermediate
Verified Purchase:Yes
This is just a quick review of my first thoughts on my new S24 Ultra. I have only had it a bout a week so just getting it set up but my first thoughts are WOW! I have been a Samsung user for years but tend to take care of my phones so I keep them for years. My previous phone was a Samsung Galaxy S10 edge, so this is a big upgrade. There really wasn't anything wrong with my S10 other than i could no longer get a full days use on one charge. I did not trade it since the value was so low. Figure i would keep it for an emergency backup if needed.
As for the new phone. I chose the 512gb because i was concerned with the lack of ability to expand the memory. The camera is fantastic and I have only scratched the surface. I was concerned about the size and weight but truthfully the size feels only a little bit larger than my S10. The weight difference is noticeable but not too bad as I personally like to feel something. I have a armored case on it because that is always what I have used, but to be fair i have never had a broke screen or even scratched screen in my 20 years of Cell phone ownership( hopefully I didn't just Jinx that).
I will be taking a safari to early next year and at least at this time I don't plan on taking my DSLR. My plan is to really try ad learn what this camera/phone will do.
Processing seems to be super quick, but to be honest I don't play many games and none that require heavy processing.
I believe the build quality of this phone is excellent.
This was my first purchase of an unlocked phone which made me a little nervous but the price was right, so I figured why not. I will come back after a few months and update this review when i have had more time with the phone. I will say that my wife purchased the S24 Plus and she is super happy with that as well. I am glad I went ahead and went for the Ultra however.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US