Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
First Samsung phone
on September 8, 2024
Posted by: RSAND11
[This review was collected as part of a promotion.] This is my first Samsung phone, I bought the Galaxy s24 ultra. I like big phones. But truthfully never thought I would ever switch from my old phone, I always thought it was the best. But now I admit I was wrong! My Galaxy S24 ultra is one serious phone. The Galaxy Ai is amazing, there is so much it can help you with and I haven't even pushed it yet. I took a picture that I messed up and can't replace, so I let Galaxy Ai do it's thing and I could not believe the result's now it's perfect. I will never switch brands again!!! The Samsung phone has too much to love.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dave
Verified Purchase:Yes
Relace my S20+5G with the S24 Ultra. Very exciting, powerful, for daily use professionally and personnally.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Illinois
Expertise:Expert
Verified Purchase:Yes
Thanks for making a remarkable device love everything ❤️ about this phone being a loyal costumer since 2016
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KingStew
from Cayman Islands
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy S24 Ultra truly stands out, setting a new standard for flagship phones. Its display is second to none, easily the best on any smartphone. The vibrant colors, sharpness, and sheer brightness make consuming content a visual delight, no matter if you’re watching videos, browsing, or gaming. The high refresh rate ensures that scrolling is buttery smooth, adding to the immersive experience.
When it comes to performance, the S24 Ultra is lightning fast. It handles the most demanding tasks with ease, whether you’re multitasking, running high-end games, or using productivity apps. Its speed and fluidity make it a powerhouse for both casual and power users alike.
The camera system is simply outstanding. The photo quality is incredible in all lighting conditions, delivering sharp, vibrant images. Samsung’s well-known zoom capability has been further refined, offering the best zoom on any smartphone. The ability to capture distant subjects in clear detail is unmatched, making it the perfect choice for photography enthusiasts.
In summary, the Samsung Galaxy S24 Ultra is a masterpiece that excels in display quality, performance, and camera innovation. It’s easily the best option for those who want cutting-edge tech in their hands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Neofer78
from Brownsville texas
Expertise:Expert
Verified Purchase:Yes
I totally love this phone. It's super awesome, very fast and very reliable.Totally recommend it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rajesh
from TX
Expertise:Intermediate
Verified Purchase:Yes
Finger print scan on screen never works. Camera is good. UI can be improved.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 10, 2024
Thanks for your feedback, Rajesh. Your input is valuable to us. It looks like you reached out to share your thoughts on the Galaxy S24 Ultra. The Galaxy S24 Ultra offers an exceptional user experience with its AI-packed software and revolutionary Quad Tele camera system. This technology enables high-resolution, clear images even when zoomed in. The 50MP camera with 5x optical zoom provides vivid Nightography effects, even in low-light conditions. The ProVisual engine enhances photography with features like high resolution, Super HDR, AI Zoom, Nightography, and Generative editing, empowering users to capture breathtaking images effortlessly. We're glad to see that you are impressed with the UI and camera on this device. We've also noted your concerns about the phone's fingerprint scanner not working properly. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor there are a few things to consider. Check out the link attached for tips that should help your phone read your fingerprint more efficiently. If this continues to be your experience, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Adam
from Michigan
Verified Purchase:Yes
Outstanding phone, what an awesome tool to have. Thank you for fast shipping and easy trade in program as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marge
from Winter Haven Fl
Expertise:Beginner
Verified Purchase:Yes
Im still getting use to it but my son show me one fixture I loved. Im sure I'll love it when I see what all it does.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US