Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone has so much to love!
on September 6, 2024
Posted by: Tnana73
[This review was collected as part of a promotion.] For starters the camera is spectacular 👌 this is by far the best phone I've ever had. Can't wait for the next series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect, But I Miss the Curved Screen!
on September 6, 2024
Posted by: 5l4y3r
from New Haven, Connecticut
Expertise:Expert
Verified Purchase:Yes
I've been using the Samsung Galaxy S24 Ultra for a few days now, and it's safe to say I absolutely love this device! As someone who's used every single Samsung flagship since the S6 Edge back in 2015, I’ve always appreciated the innovation and quality Samsung brings to the table. The performance on the S24 Ultra is blazing fast, the camera is phenomenal, and the design is sleek and modern. Samsung really knows how to pack premium features into their Ultra series, and this one is no exception. The battery life is impressive, and the display is sharp and vibrant, making content look stunning.
However, there's one thing that feels like a step back for me – the flat screen. I was a huge fan of Samsung's curved screens in previous models, and I feel like it added a sense of elegance and premium flair to the phone. The flat screen is nice, but I miss the immersive feel and refined look that the curves provided. Having used all of Samsung's flagship models since the S6 Edge, I've always considered the curved screens a signature feature that set their devices apart. It was one of those small touches that made the device feel even more luxurious.
That being said, it's still an incredible phone, but I do hope Samsung considers bringing back the curved screens in future models. For those like me who have been loyal to the brand and love that premium touch, it's definitely a noticeable change. Overall, though, I’m happy with my S24 Ultra – just wish it had that signature curve!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever owned
on September 6, 2024
Posted by: Kdiggity69
[This review was collected as part of a promotion.] I m not really a phone guy but this phone is perfect has everything I need and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good keeps getting better
on September 6, 2024
Posted by: Lou817
[This review was collected as part of a promotion.] Previously had Zfold series phone and went with S24 Ultra, ZFold was awesome dint get me wrong. Just felt needed a change, S24 Ultra with the new AI is just ahead of the game. And the ease of use helps aton. Highly highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on September 6, 2024
Posted by: Samsungfan27
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a powerhouse that seamlessly integrates into my daily life. From streaming my favorite shows on Netflix to gaming on the go, this device delivers an exceptional experience.
Streaming and Gaming: The vibrant AMOLED display provides stunning visuals, making movies and TV shows come to life. The powerful processor ensures smooth gameplay without lag, even when playing demanding titles.
Work and School: The S Pen is a game-changer for productivity. I use it for taking notes, annotating documents, and even sketching ideas. The integration with Microsoft Office apps makes it easy to manage my workload.
Features I Love:
* Nightography: Capturing incredible photos in low-light conditions has never been easier.
* Galaxy AI: The intelligent assistant helps me stay organized and efficient.
* One UI: Samsung's custom interface is intuitive and customizable.
Samsung Elevates My Daily Experiences: The Galaxy S24 Ultra has become my go-to device for everything from entertainment to productivity. Its powerful performance, stunning display, and innovative features make it a must-have for anyone seeking a premium smartphone experience.
Streaming and Gaming: The vibrant AMOLED display provides stunning visuals, making movies and TV shows come to life. The powerful processor ensures smooth gameplay without lag, even when playing demanding titles.
Work and School: The S Pen is a game-changer for productivity. I use it for taking notes, annotating documents, and even sketching ideas. The integration with Microsoft Office apps makes it easy to manage my workload.
Features I Love:
* Nightography: Capturing incredible photos in low-light conditions has never been easier.
* Galaxy AI: The intelligent assistant helps me stay organized and efficient.
* One UI: Samsung's custom interface is intuitive and customizable.
Samsung Elevates My Daily Experiences: The Galaxy S24 Ultra has become my go-to device for everything from entertainment to productivity. Its powerful performance, stunning display, and innovative features make it a must-have for anyone seeking a premium smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with Samsung
on September 6, 2024
Posted by: Mabelilla
[This review was collected as part of a promotion.] I have been using Samsung for more than 12 years. I fell in love with all Samsung divices. I can not imagine my life using another different brand.
I use my phone mainly for entertainment, news, sports and social media. This is my inseparable friend when I travel. Makes communication and pictures very easy and with a superior quality.
I use my phone mainly for entertainment, news, sports and social media. This is my inseparable friend when I travel. Makes communication and pictures very easy and with a superior quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just got the s24 ultra. So far it's awesome.
on September 6, 2024
Posted by: Cindyloo2
[This review was collected as part of a promotion.] So far it moves very fast threw apps. Takes great pictures, even at night. Have not done anything with AL yet. Does a great job in the gamming department. Speakers are sweet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone. Looks great, weird actions sometimes
on September 6, 2024
Posted by: BigBoris98
[This review was collected as part of a promotion.] This phone works great for the most part, anyone looking for a standard smartphone this is a great option. I have had some issues with the phone glitching and screen freezing. Other than that it seems great
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
Hey BigBoris98! We appreciate you taking the time to share your thoughts on the Galaxy S24 Ultra. From the titanium frame hardware to the AI-packed software, Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power saving modes when needed to get the most out of your battery life. Check out the link attached for options to help get your phone running smoothly. if this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US