Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Polo
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
The best phone I've had so far, lots of features and super fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone with the most beautiful screen
on September 6, 2024
Posted by: Farman
[This review was collected as part of a promotion.] The Samsung S24 Ultra has an impressive screen. The resolution is incredibly sharp, making everything look detailed and clear, from photos to videos. The colors are vibrant and realistic, bringing images to life. Additionally, its brightness is so powerful that you can see the screen perfectly, even in sunlight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is AWESOME & Intelligent
on September 6, 2024
Posted by: Grumpygrandpa
[This review was collected as part of a promotion.] Almost a month since I upgraded to the S24 Ultra and I am 100% satisfied. This phone is by far the fastest, smoothest, and smartest phone I've ever used. The customization and AI functions perform exceedingly well. I especially enjoy the AI interactions online. The ability to summarize multiple web pages into a coherent answer for all my questions is amazing. I use this phones to track my health medications and day to day activities. Overall I give this new technology both thumbs up! Looking forward to the next update to ONE UI 7.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nanán Palacio
Expertise:Intermediate
Verified Purchase:Yes
Exelent cellphone. Nice, powerful, smooth and full of practical applications. Just what I needed. The best camera ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best from the best
on September 6, 2024
Posted by: Vlico19
[This review was collected as part of a promotion.] I love my s24 ultra so easy for my work for personal, the pencil help a lot specially for draw or write when I'm on my work , and the Ai help me too much to edit any picture and to find anything. In conclusion I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing device
on September 6, 2024
Posted by: Computerguy85143
[This review was collected as part of a promotion.] The S24 is a huge leap from my previous phone a galaxy z flip 3, and this phone out performs it on all levels. Performance, battery, build quality, and camera. Even the AI functions such as the translator i use from time to time to help me understand other languages. I can't wait to see how far this phone takes my productivity into the future
Value
5
Written by a customer while visiting Samsung US
Posted by: Mikede
from Delaware
Expertise:Intermediate
Verified Purchase:Yes
Camera is not as good as the s23. It seems to have a hard time focusing pictures are just average. Editing is subpar.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, September 6, 2024
We appreciate you taking the time to share your candid feedback with us, Mikede. Your feedback is essential as we continue to make improvements. We noticed you reached out to share your thoughts on the Galaxy S24 Ultra. The Galaxy S24 Ultra offers an exceptional user experience with its titanium frame hardware and AI-packed software, setting new standards compared to its predecessor. This device is equipped with a state-of-the-art Quad Tele camera system that outshines the capabilities of the Galaxy S23 Ultra. The camera system allows users to capture clearer, higher-resolution photos even when zoomed in, thanks to its innovative technology. One of the remarkable features of the Galaxy S24 Ultra is the 50MP camera, which now comes with 5x optical zoom. This advancement enables users to experience unparalleled clarity and detail even when taking photos from a considerable distance. Even at 5x zoom, the camera is capable of capturing the vivid effects of Nightography, delivering stunning and high-quality images even in low-light conditions. We recommend exploring the Pro Mode feature on your device's camera using advanced camera settings. Pro Mode gives you control over your photos and videos. You can manually adjust settings such as ISO, shutter speed, and exposure levels. You can also express your style with filters or adjust the white balance settings to adapt to different lighting conditions. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Very fast, fantastic multi-tasking features!
on September 6, 2024
Posted by: Doo2do
[This review was collected as part of a promotion.] A major upgrade from the last fantastic phone that they put out a couple years ago. Seamless assistance from Galaxy AI when using it especially in my case to translate, write letters and resumes. I have a difficult time reading and writing due to issues with my vision and Galaxy AI has literally been a miracle for me.
Value
5
Written by a customer while visiting Samsung US