Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The best hardware I've ever had on a phone!
on August 28, 2024
Posted by: Jonasluvs2eat
[This review was collected as part of a promotion.] I really love how you can make it your own with all the settings. I love the pen addition as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very user friendly operating system
on August 27, 2024
Posted by: Jared247
[This review was collected as part of a promotion.] The new s24 Ultra is an amazing phone and it has so many things that are easy to use. I really like the S Pen and all of the AI features that this phone has. I use this phone for work and my personal phone. With the memory and the speed of the processor it works great to have multiple accounts on it. I really like how I can switch from one account to the other with no issues. The battery life is great I only have to charge it once a day and I'm on it for multiple hours a day. I take a lot of pictures and the camera on this phone is far better than anyone I've ever had. Before purchased the s24 ultra I compared several other phones for the camera and nothing compared. I would recommend this phone to anybody who's looking for a good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first new phone
on August 28, 2024
Posted by: FirstNewUltra
[This review was collected as part of a promotion.] I have always purchased my Samsung phones years after they have been released to purchase them for less. I finally got a new S24 ultra and couldn't be any happier.
Value
5
Written by a customer while visiting Samsung US
Posted by: David M
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
Still the best in class flagship phone from Android for those looking for a phone with the candy bar form factor. Great screen, great camera, solid design and S-Pen integration are all a plus.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dustin
from Texas
Expertise:Expert
Verified Purchase:Yes
S24 ultra is the best phone in the business! I try to use other brands but Samsung is just head and shoulders better every time!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone for all need
on August 28, 2024
Posted by: Willzizkndge
[This review was collected as part of a promotion.] As usual samsung does it again. Jumped from the s22 ultra and although changes are minor they are game changers. The new titanium build and feel is amazing and very sturdy and durable. The flat screen with mo curves makes adding screen protection more universal and easier to apply. The camera is a killer and make filming my sons football games fell like nfl games. The new The new Galaxy AI features help alot with searching and finding things with trying to figure out how to word it. The Translation AI has helped me sell to customers who have a language barrier as now we can both understand each other and talk with no setbacks.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rustee
from California
Expertise:Expert
Verified Purchase:Yes
Battery life sucks, you pay so much money youd thing yoid get more battey life
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 2, 2024
Thank you for contacting us, Rustee. We value your feedback and opinions as we strive to improve our products. We appreciate your review of the S24 Ultra. The S24 Ultra offers a large capacity and improved efficiency, making it a top choice in its category. One of the key enhancements is the enlarged vapor chamber, which significantly improves heat dissipation, resulting in smoother graphics performance. If you're experiencing reduced battery life, we recommend optimizing your battery usage through the Settings app. Go to 'Battery and device care' in 'Settings' and check for apps with high battery usage. You can also refer to the link provided for more ways to optimize your S24's battery life. If this continues, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Super la cámara y sus funciones
on August 28, 2024
Posted by: Daniel1027
[This review was collected as part of a promotion.] Galaxy AI esta a otro mundo con su tecnología se puede sacar mucha ventaja de su último toques
Value
5
Written by a customer while visiting Samsung US