Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
2
Is like a s23 ultra
on August 27, 2024
Posted by: Eejj777
[This review was collected as part of a promotion.] I like it but I don't think that something really special changed in the phone, just an slightly better screen but the phone overheat constantly.
Value
2
Response from Samsung USBy R&R Team, August 27, 2024
We appreciate your candid feedback. Our goal is to make sure our customers have the best experience with our products and services. We see you reached out to share your thoughts on the S24 Ultra. The Galaxy S24 Ultra offers significant improvements over the previous model. It features a durable titanium frame and advanced AI-powered software. The Quad Tele camera system captures clearer, higher-resolution zoomed-in photos than the Galaxy S23 Ultra, with a 50MP camera that now includes 5x optical zoom. Even in low light, the Nightography feature enhances image clarity. The new ProVisual engine supports a better photography experience with features like high resolution, Super HDR, AI Zoom, and advanced editing tools. Additionally, the S24 Ultra’s display is brighter and more durable, with 2600 nits of peak brightness and Corning Gorilla Armor for better visibility and protection. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some challenges. Check out the link attached for options to help get your device running at the proper temperature. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Mamuka
from N.Y Brooklyn
Expertise:Intermediate
Verified Purchase:Yes
I like it, best smartphone and i advise Averyone to buy it 💚🧡🩵
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm glad I went back to Samsung!
on August 27, 2024
Posted by: MommaOfTwo
[This review was collected as part of a promotion.] I absolutely love my Galaxy 24 Ultra. From the camera to the Galaxy AI, there is literally nothing this phone can't do. I have so much more space on this phone than my previous phone, and I'm constantly telling all my friends about it. I love how it's more customizable, and pictures always come out top tier. I'm super happy I went back to Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new favorite phone
on August 27, 2024
Posted by: MJ2PFU
[This review was collected as part of a promotion.] I was a fan of the Note series since I got the Note II. Just upgraded from the S23 Ultra and I have to say this phone is great! Super fast, no lag with opening/closing apps, takes awesome photos -- my wife always makes me use my camera even though she has a nice one as well. The new Galaxy AI features are very interesting. I've used Circle to Search more times than I can count and the feature to organize my cluttered Notes is fantastic! I've only had it for a few weeks but I'm looking forward to diving in even further to enjoy all of the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on August 27, 2024
Posted by: JeanClaude
[This review was collected as part of a promotion.] Really like the AI capabilities but I still prefer to not have something think for me because it seldom is able to understand what I really want. Love the stylus and the samsung notes, the best thing in my opinion. Wish the samsung cases for the phone were color matched, why would I pick a specific color for a phone then have to pick an entirely different color case? The best option would be a clear case with a kickstand like the S22 ultra. Still love the capabilities, fit, finish and quality of my S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!!
on August 27, 2024
Posted by: ChillyWilly81
[This review was collected as part of a promotion.] S24 Ultra is a great phone It's literally the best phone I ever had. Performance is impressive does everything I need to do and more. Been a long time Galaxy phone user and I'm
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improvement on Perfection
on August 27, 2024
Posted by: Greg2000
[This review was collected as part of a promotion.] Galaxy AI helps to make many tasks on my S24 tra easier. I love the camera on this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy Ever
on August 27, 2024
Posted by: Meemasfavorite
[This review was collected as part of a promotion.] I only buy samsung phones this is the best one by far. Great camera, great Everything Amazing phone Best I have Ever owned. Thank you Samsung. ♥️♥️♥️♥️♥️
Value
5
Written by a customer while visiting Samsung US