Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Similar to the old phone
on August 27, 2024
Posted by: Tshow35
[This review was collected as part of a promotion.] Not very different from the s22 ultra
Just a bit slimmer and great colour options.
Just a bit slimmer and great colour options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone..
on August 27, 2024
Posted by: Tata1961
[This review was collected as part of a promotion.] Love My Phone, I Do All My Business With My Phone. Love Shopping And Playing My Favorite Games.. Holds Charge Well..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good for an galaxy AI
on August 27, 2024
Posted by: SugahLuvJoy
[This review was collected as part of a promotion.] I do love the cell phone size, shape, features and colors offered. Galaxy AI is a good addition to the cellphone device. I love the S24 ultra version. I love notes taking features, the extra storage space and the camera quality is great. I'm still learning and exploring my new device, it's so many great and new few to discover and the Galaxy AI is a big help in getting to know the device, It's definitely a keeper and it has fast charging.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on August 27, 2024
Posted by: luptonmichigan
[This review was collected as part of a promotion.] I use this phone for everything. The galaxy AI is the coolest thing I've ever seen. The ability to remove objects from your photos, the live translation, the note organizing, etc. I could go on forever. I came over from the "competition", but after using this phone, it's not even a competition. Everything about this product is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 27, 2024
Posted by: Reelay
[This review was collected as part of a promotion.] This phone has great features. One of my favorites is the circle and identify an item. That has worked out so well for me in identifying objects and such. It's the right size and the pen works so well for doing so many things up to and including just me doodling and my version of "abstract art", I can't even draw a straight line but I find it fun and entertaining. I also keep up with my appointments using my calendar. I always have mine and my husband's medication lists in my notes which comes in quite handy. I'm not great with using the "Galaxy AI" feature yet but, I know I will become quite proficient in it the more I practice and it will definitely come in handy. It also takes phenomenal photos which can't be compared to the fruity phone, side by side you can't tell the difference, I've tried this and the person with the other phone was amazed at the high quality and clarity of the photos. I will always be a galaxy girl.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too sensitive.
on August 27, 2024
Posted by: Gooseman
[This review was collected as part of a promotion.] Phone is OK. It is definitely very sensitive. Got the phone and it only took one drop amd the phone was out of service. After waiting for a couple of weeks. Finally got the replacement but it was not the same phone. We'll, the same color I ordered. Samsung needs to work on fixing this problem. What's the point of having all this great colors and you can't showthem the casing was terrible and low quality. That's pretty much why the phone broke on the first place. I am a very loyal consumer with Samsung but please. Take care of your costumes. A.I is great but I do not use it a lot. Keep up the good job.
Value
3
Response from Samsung USBy R&R Team, August 27, 2024
Thanks for reaching out! We always look forward to hearing from our valued customers. We understand that you reached out to share your opinion on the S24 Ultra. The S24 features a super bright adaptive mobile display that's perfect for any lighting condition. Thanks to Corning Gorilla Armor, you'll enjoy reduced reflections and improved visual clarity, even in direct sunlight. The improved Vision Booster enhances contrast and color, providing an exceptional viewing experience. Plus, the rounded back ensures a comfortable grip, while the unified design with a satin finish looks and feels premium. With improved Armor Aluminum, you can expect better strength and hardness, and with Gorilla Glass Victus 2 on the front and rear. Please remember that we provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. Again, we appreciate your candidness and your loyalty. If you have any other concerns or inquiries, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The AI is very helpful
on August 27, 2024
Posted by: GGphone
[This review was collected as part of a promotion.] I love the stylus and it works with the AI features seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pros / cons for my galaxy phone
on August 27, 2024
Posted by: Katty1989
[This review was collected as part of a promotion.] My phone camera is difficult to understand.
Glass Protector made it difficult to scan finger print and face recognition.
Hard to understand bixzy system.
Glass Protector made it difficult to scan finger print and face recognition.
Hard to understand bixzy system.
My phone is mainly for work.
I am able to use Microsoft thru my phone when I'm not at my computer.
I am able to use Microsoft thru my phone when I'm not at my computer.
I tried using the private folder for WhatsApp application but it limited me from being able to export info/ photos to others apps or Import docs to send thru WhatsApp private folder.
Value
4
Written by a customer while visiting Samsung US