Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,808 Reviews)
Open Ratings Snapshot
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Galaxy s24 ultra
on August 27, 2024
Posted by: Skeetime82
[This review was collected as part of a promotion.] I love my Galaxy. It's does everything and more. Thank you. Peace ✌🏿
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!
on August 27, 2024
Posted by: EvilFluffy
[This review was collected as part of a promotion.] My Samsung Galaxy S24 Ultra is a fantastic phone with a nice battery life and fantastic features. It even offers Galaxy AI. The calls are clear. The memory is plentiful. Two thumbs up! I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S24 Ultra! Best phone on the market!
on August 27, 2024
Posted by: Arvi84
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24 Ultra February oh this year, and it's a beast. The screen is awesome, with colors that pop and blacks that are deeper than some tv screens. Streaming movies and shows on this thing is a whole new level.
This phone's lightning fast. I can have a whole bunch of apps open at once, and it still runs smooth like butter. Plus, the camera is a total champ. I've taken some shots that look like they're straight out of a magazine.
The S Pen is a game-changer too. I love using it for taking notes and doodling, signingPDFs as well. It's like having a mini artist's studio in your pocket.
The design is sleek and modern, and it feels great and substantial in hand. I've dropped it once without a case, no dent or scratches. The AI tools are fun to use and I like the fact that they came baked in as well.
Overall, I'm super happy with this phone. It's a total powerhouse that can do it all. If you're looking for a top-of-the-line smartphone, this is the one.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone everything I hope for
on August 27, 2024
Posted by: Phypher
[This review was collected as part of a promotion.] The s24 ultra the new Galaxy AI makes everything so much simpler it's been amazing and the automation makes life so much easier
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Darn good phone
on August 27, 2024
Posted by: Xiggysunshine
[This review was collected as part of a promotion.] This phone was sent to me as a replacement for the s22 ultra and it has been a delightful upgrade. I enjoy much of the new features and enhancements. The battery life is out of this world too!
I've also enjoyed the Galaxy AI upgrades, like the automatic cropping for instance, that's just downright fun to play with.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone I do have a galaxy s22 ultra
on August 27, 2024
Posted by: Cmontej5
[This review was collected as part of a promotion.] Unfortunately my device doesn't have AI but I can't wait to get myself the galaxy S25 ULTRA been seeing videos of the new features including the s24 ULTRA can't wait to experience using the AI especially in the pictures. Will be much easier to edit pictures :)
I use this phone most of the time use it more for the family and during work. I'm currently in the military and we travel a lot to visit the family back and forth and while on the road with the kiddos I let them use my phone to play movies while I still drive and when I do play games I teach one of my kids to play so in the future he can play with me. During work is much help because I work as an Military Police and every time I get a call I pull up my phone to annotate any info that is important and using Google maps 2 apps at the same time it is a plus.
I'm pretty sure I mentioned few of the features of my device and I know there is more to really wish I know them all but the one that I really love the most is sharing the battery because my wife doesn't charge her phone so I go to the rescue with the feature of sharing battery.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features amd camera
on August 27, 2024
Posted by: JCSam24
[This review was collected as part of a promotion.] The Camera along with the AI features are awesome and very useful. The S pen is one of my favorite tools to use on my S24. From picture editing to doodling and writing. The simplicity of customizing your phone and using the multi window features are handy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Boosted s23 ultra
on August 27, 2024
Posted by: Jayca420
[This review was collected as part of a promotion.] So I can't really tell a difference maybe cause xfinity cell service is Soso but as far as I can tell the s24 ultra is the same other then the cool new Samsung AI. But I use mine for business so I don't surf the web or take pictures. Or the whole fb thing but it does run Microsoft 360 better. So all in all the just boosted a great phone and put a higher price on it.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 27, 2024
It's great to hear from you, Jayca420. Your feedback is always appreciated as we continue to make improvements. We see you reached out to share your review of the S24 Ultra. The Galaxy S24 Ultra is designed for business owners. It allows you to conduct business in foreign languages with Live Translate. Use Galaxy AI to complete international transactions, attend trade shows internationally, and give presentations to multilingual audiences. Your team can conveniently communicate with near real-time voice translations directly through the Samsung Phone app. We genuinely appreciate you sharing your thoughts with us. If you have any concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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