Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
It Is Okay
on August 26, 2024
Posted by: Mrjet3000
[This review was collected as part of a promotion.] No really much better than the Galaxy s20 Note Ultra 5G that I had. Camera doesn't take great pictures. Performance might be better. It does connect to the 5g UC network where it is available.
It has a slightly smaller screen than the Note that I had.
I have never used the Galaxy AI features that it is supposed to have.
It has a slightly smaller screen than the Note that I had.
I have never used the Galaxy AI features that it is supposed to have.
Value
3
Response from Samsung USBy R&R Team, August 27, 2024
It's great to hear from you! Your feedback is very important to us as we continue to make changes and improvements. We noticed that you contacted us regarding the S24 Ultra. The Galaxy S24 Ultra features a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos compared to the Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom. Even at 5x zoom, you can see the vivid effects of Nightography in low light. The new ProVisual engine enhances the overall photography experience, offering high resolution, Super HDR, AI Zoom, Nightography, and Generative editing. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features and is easy to use
on August 26, 2024
Posted by: CaliPeach
[This review was collected as part of a promotion.] I use my device for reading and gaming. The display is very vivid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is awesome, But..
on August 26, 2024
Posted by: Bmx167
[This review was collected as part of a promotion.] So, I use my galaxy for work, gaming and planning. For these and all things are awesome. But the 1 and only thing is that after a couple months the charger port stopped working and my only option was to buy a wireless charger and charge it like that. (Not a real big deal just an inconvenience) that is literally the only thing that I can complain about, the phone is amazing in every situation. The galaxy AI is great for every day task, you can take a picture of something that you've never seen before and look it up on the internet by the picture and find out everything about it. That is my favorite galaxy Ai feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar!!!
on August 26, 2024
Posted by: GalaxyGrad47
[This review was collected as part of a promotion.] This phone is great! I use this phone for work, streaming, and social media. I love that it takes amazing pictures, I'm able to store a lot of photos, and the Galaxy AI features are so handy. I love that it can translate texts for me, I can change the tone of my texts, and when pressing the center button, I can then draw around any image on the screen and search it on different websites. It also comes with a pen, which allows me to take notes with my screen off. There are a plethora of features I've barely begun to touch, but they all seem super helpful. I highly recommend this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on August 26, 2024
Posted by: jonfree2021
[This review was collected as part of a promotion.] This is by far the best phone I have ever had. Vast improvement over s23 series. The ai is great and works very well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on August 26, 2024
Posted by: MSell82
[This review was collected as part of a promotion.] **Rating: 4.5/5**
I've been using the Samsung S24 Ultra since its release, and overall, I'm really impressed with this phone. The camera is outstanding—by far the best I've ever used on a smartphone. The photos are incredibly sharp, and the range of features makes it fun to experiment with. The screen size and resolution are perfect for everything from streaming, gaming, browsing, and the overall user experience is smooth. I also love how intuitive the Galaxy AI is; it seamlessly integrates with my daily tasks and makes the phone feel even more responsive and personalized.
However, I did notice that the screen seems a bit more prone to cracking than previous models, so I'd recommend getting a good case right away. I've also experienced a couple of minor lag issues that I didn't encounter with earlier versions of the Galaxy series. But these are minor setbacks in what is otherwise a fantastic device.
If you're in the market for a new phone with top-tier camera capabilities and a beautiful display, the S24 Ultra is definitely worth considering!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device and features
on August 26, 2024
Posted by: YJ4ROKS
[This review was collected as part of a promotion.] I love this new Galaxy S24 Ultra! I am still learning all the features including the Galaxy AI which has been great so far. I upgraded from a S21 Ultra and huge for me is the included stylus integrated into the case. The camera is fantastic and and clarity of the photos is great. I use this device in all my outdoor activities which include hiking, cycling, overlanding, kayaking, paddleboarding and drone piloting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is the best device I 've ever have before.
on August 26, 2024
Posted by: almardia
[This review was collected as part of a promotion.] I'm very please with this phone, I use IA specially to talk in other languages
Value
5
Written by a customer while visiting Samsung US