Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Easy to use and learn
on August 26, 2024
Posted by: geno66
[This review was collected as part of a promotion.] Personally I love the camera and it's features. I have compared it to some of my friends phones and hands down this is top of the line. The phone itself is easy to use and has alot of features that I like. It is fast and takes no time loading.
The reason I gave it only a 4 on the scale is it does not have an SD card availability. Which then forces you to purchase cloud space which I have a huge distrust of. I believe thst by not putting an SD card slot in the phone was a manipulation by companies working hand in hand to further boost profits by forcing people to purchase that companies cloud coverage.
The other reason I gave it a 4 was the fact that I absolutely hate AI. Again we were forced into it via an upgrade. We did not have a choice to opt out. It's not enough that every company in the world has our information, now they have a program that can essentially learn and think ahead for you. When does it end.
Don't get me wrong. I love the ability to have a cell phone and have it work like a mini computer, but the technology is surpassing the thinking ability of most humans.
The reason I gave it only a 4 on the scale is it does not have an SD card availability. Which then forces you to purchase cloud space which I have a huge distrust of. I believe thst by not putting an SD card slot in the phone was a manipulation by companies working hand in hand to further boost profits by forcing people to purchase that companies cloud coverage.
The other reason I gave it a 4 was the fact that I absolutely hate AI. Again we were forced into it via an upgrade. We did not have a choice to opt out. It's not enough that every company in the world has our information, now they have a program that can essentially learn and think ahead for you. When does it end.
Don't get me wrong. I love the ability to have a cell phone and have it work like a mini computer, but the technology is surpassing the thinking ability of most humans.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 26, 2024
Posted by: Cueballtech
[This review was collected as part of a promotion.] Everything about this phone works...
The galaxy AI is nice,
Camera is phenomenal
Battery life for days....
Tough screen
Great signal...
Can't wait for new ONEUI update to drop!!!
The galaxy AI is nice,
Camera is phenomenal
Battery life for days....
Tough screen
Great signal...
Can't wait for new ONEUI update to drop!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 26, 2024
Posted by: AJROB623
[This review was collected as part of a promotion.] I use my phone with job email and business related activities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24Ultras amazing camera.
on August 26, 2024
Posted by: Love2photograph
[This review was collected as part of a promotion.] I use it for sports events and for scenic shots and the end results are super great. I have had an S7and an S9 in the past, and the difference is like going from a model T to a BMW.
I would highly recommend it to anyone!!
I would highly recommend it to anyone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with even better camera
on August 26, 2024
Posted by: Dcolorado
[This review was collected as part of a promotion.] S24 Ultra is a great phone with even better camera. The AI search is nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and gaming ability
on August 26, 2024
Posted by: Moneywasher
[This review was collected as part of a promotion.] I love the benefits of galaxy ai I especially enjoy the camera and ability to run games easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on August 26, 2024
Posted by: DJfromMN
[This review was collected as part of a promotion.] I absolutely live this phone! I have continued to explore all of the features of the Galaxy AI. Easy to use and quickly adapted to the phone as I had a Note 9 before. I use the pen many times throughout the day. Makes many apps easier to use. Great storage and a quick operating system. Takes great photos with plenty of options to enhance your photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
alright to me
on August 26, 2024
Posted by: rsgrgv
[This review was collected as part of a promotion.] camaras are nice but this pen sometimes pops out on its own it's weird tho. the Galaxy AI is an improvement
Value
3
Response from Samsung USBy R&R Team, August 27, 2024
Thank you for contacting us. We always strive to provide our valued customers with the best experience possible. It seems like you inquired about the S24 Ultra. All three devices in the Galaxy S24 Series offer the uncompromised Galaxy AI experience. They feature displays with 2600 NITs of brightness, which are the brightest screens on a Galaxy smartphone to date. Additionally, they all come equipped with the latest Snapdragon 8 Gen 3 for Galaxy processor. However, each device is tailored to different preferences. The Galaxy S24 Ultra is the largest S series device, featuring a 6.8” QHD+ display. It is encased in Titanium for added durability and boasts an IP68 dust and water resistance rating. The S24 Ultra also honors the legacy of the Note series by incorporating an embedded S Pen for enhanced productivity. Please remember that we provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US