Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S24 ultra gave great camera
on August 26, 2024
Posted by: Love2shopsamsung
[This review was collected as part of a promotion.] This device have so many features like goid camera for photos and videos. It has New galaxy AI feature to search the location details in a photo and you can get online shopping reference from picture. S pen is great for taking notes,selfieand you can engage your kids for practicing drawing .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone EVER!
on August 26, 2024
Posted by: AKDad1
[This review was collected as part of a promotion.] Galaxy AI helps in everyday making the phone even easier to operate love using this devices in my daily life and for work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great photos!
on August 26, 2024
Posted by: Arilynn
[This review was collected as part of a promotion.] I purchased this phone because of the screen size and the ability to use the s pen for writing and signing documents. One of my favorite features is the camera, this phone takes amazing photos and I love that the camera program enhances and edits them automatically. The AI is also quite helpful when I need to research.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very smart phone and highly functional
on August 26, 2024
Posted by: Importdave007
[This review was collected as part of a promotion.] I got this phone after having a moto. G. So needless to say, it was an upgrade going through issues with custody. I use the recording system and the AI generated transcribing and it actually was able to create a summary of each recording. This phone's camera is amazing. And its storage capabilities are awesome.This is definitely a top notch Phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super phone
on August 26, 2024
Posted by: PeterO
[This review was collected as part of a promotion.] A step into the future of phone. Amazing, fast, simple.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung galaxy s24 ultra
on August 26, 2024
Posted by: Melissa
[This review was collected as part of a promotion.] I can't stand the camera not having a choice to use AI, instead it's automatic. Pictures on the s22 were perfect, selfie doesn't make you look different. I don't take alot of pictures anymore and my phone has 16000 from my other phone. Even my family and friends don't like the pictures and want me to delete as I've deleted alot of myself . I like taking selfie's alone and with my daughter as well as family. I no longer want to and I can't return. I am so sad at the cost I'm paying for a upgrade and I hate the camera. I feel stuck and shouldn't have upgraded at all. I have no excitement for my new phone. AI should be a choice and that's what I thought when I purchased this phone. Even messaging you can choose if you want AI. Snapchat you can choose if you want AI. I've attempted to get a camera app on the Playstore but all want money and I just want my camera that cane with the phone . I love samsung phones .. always have but now I don't and I'm stuck for 2 years until paid off. I don't know what to do...I know this will be read. Please help! Is there a way to remove AI 100% from the camera and it's settings. If not then I don't want this phone.
Value
2
Response from Samsung USBy R&R Team, August 28, 2024
Thanks for leaving your candid feedback, Melissa. Your feedback is invaluable as we continue to make improvements. We see that you reached out to share your thoughts on the S24 Ultra. The Galaxy S24 Ultra features the first-ever Quad Tele system on a Galaxy smartphone. This system allows users to capture clearer, crisper photos within the optical zoom range they usually use. Furthermore, the powerful ProVisual engine enhances high-resolution, Nightography, and Super HDR photos in addition to the zoom capabilities. If you are looking to disable AI features on your device, go to Settings > Advanced Features > Advanced Intelligence and then select each item (Phone, Keyboard, Interpreter, Notes, Voice Recorder, etc.) and ensure it is toggled off. If you have any further questions or concerns, reach out to us at Samsung Support and we'll be more than happy to assist. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone since my original Note 4
on August 26, 2024
Posted by: BakedonS24Ultra
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a powerful tool that has seamlessly integrated into my daily life, both for work and personal activities. From the moment I started using it, I found it incredibly easy to learn. The intuitive interface made the setup process simple, and within a short time, I was comfortably navigating the phone’s features. The camera on the S24 Ultra is exceptional. It consistently captures sharp, vibrant photos, whether I’m at work taking product shots or capturing personal memories. The versatility, especially with the 100x Space Zoom, allows me to photograph distant subjects with stunning clarity. The onboard S Pen is another feature that enhances my productivity. It’s precise, responsive, and perfect for jotting down notes, sketching ideas, or even controlling the phone with gestures. I use it daily, and it’s become an indispensable part of my routine, making tasks easier and more efficient. I’m also impressed by the Gemini AI interface. It learns from my usage patterns, personalizing the experience and anticipating my needs. Whether it’s suggesting apps or automating tasks, Gemini saves me time and makes the phone feel like a personal assistant. Overall, the Galaxy S24 Ultra is not just a phone—it’s a vital part of my daily routine, enhancing both my work and personal life with its powerful features and ease of use. Simply put, it is simply the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing! Fast! Long battery life!
on August 26, 2024
Posted by: Samsungfan86
[This review was collected as part of a promotion.] The samsung S24 Ultra is a very well rounded device. The design fits nice in the hands. The performance never feels lacking. The battery life goes above my expectations. I use my phone all day for business and communications. I play triple A game titles at night with family and friends. The phone does not get hot and never let's me down. When I go picking or camping and feel the need to take pictures the camera does not disappoint. The AI picture functionality really separates the phone from competitors. Just touch the picture and create a masterpiece. I will be buying another phone once this one wears out. But I feel it might be some time before that happens. Solid device.
Value
5
Written by a customer while visiting Samsung US