Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great phone!
on August 26, 2024
Posted by: Samsung2020
[This review was collected as part of a promotion.] This phone is one of my favorite ones. It has the Galaxy AI which is pretty cool. Only thing I've got these little black spots on my screen that won't go away.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on August 26, 2024
Posted by: Brian1
[This review was collected as part of a promotion.] First and foremost, Galaxy AI represents a significant breakthrough in the realm of technology. The sheer scope of its capabilities is truly remarkable and initially can be overwhelming. However, it is designed to guide users effectively through its various features. One notable feature is its ability to facilitate real-time language translation during phone calls, ensuring seamless communication between individuals speaking different languages. Furthermore, it possesses the ability to search and retrieve information efficiently by simply circling the desired content. Additionally, it can generate detailed presentations based on provided basic information. In comparison to smartphones with downloaded AI apps, a device specifically designed for AI integration, like the Galaxy AI, offers a comprehensive and unparalleled AI experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on August 26, 2024
Posted by: ziggyb
[This review was collected as part of a promotion.] I love the S series in general. but the s10 was my favorite before this s24 came out. everthing works great except for a few minor glitches in AI. AI will keep sayin it didn't understand me when the ohine is sittin in table. also it doesn't recognize alot of pictures I ask it about. other than those 2 thing I love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S24 Ultra is a great phone
on August 26, 2024
Posted by: Ad0418
[This review was collected as part of a promotion.] I really love the AI features of this phone, they make life a little more convenient for me.
I can use my phone for everything whether it's calling someone or watching a movie. This phone can even handle 12 hour days, I'm impressed.
I can use my phone for everything whether it's calling someone or watching a movie. This phone can even handle 12 hour days, I'm impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best experience with a phone
on August 26, 2024
Posted by: Kdgivens
[This review was collected as part of a promotion.] The best experience using a phone because of the galaxy AI. The phones runs so smooth no matter what you throw at it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra is awesome
on August 26, 2024
Posted by: Bb040122
[This review was collected as part of a promotion.] The camera quality is unmatched in my opinion. My first galaxy phone and I'm glad I went with the best! The AI aspect of the device is super cool and fun to use! I enjoy using my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, just no SD card 😒
on August 26, 2024
Posted by: iseeno1
[This review was collected as part of a promotion.] The S24 ultra is a really nice phone, but it lacks SD capability. If it did have SD capabilities, then it would have been an absolutely great phone.
Value
3
Response from Samsung USBy R&R Team, August 28, 2024
Hey iseeno1. Thanks for reaching out to us. We always appreciate hearing from our valued customers. We noticed that you reached out to let us know about your experience with the S24 Ultra. The Galaxy S24 Ultra seriously levels up from last year’s model. From the sleek titanium frame to all the AI-powered features, it’s a big upgrade. The Quad Tele camera system lets you take clearer, higher-resolution zoom photos than the S23 Ultra, and now there's a 50MP camera with 5x optical zoom. Even at 5x zoom, Nightography makes low-light shots look amazing. The new ProVisual engine boosts your entire photography experience, covering everything from Super HDR and AI Zoom to Nightography and Generative Edit. Plus, the display is brighter with a peak brightness of 2600 nits and tougher with Corning® Gorilla® Armor. We've noted your concerns about wanting an expanded storage option. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Phone
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I must say I love my phone its so helpful specifically with galaxy AI it makes everything so much simple!
Value
5
Written by a customer while visiting Samsung US