Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best Phone I have Ever Owned
on August 26, 2024
Posted by: PhoneGuy22
[This review was collected as part of a promotion.] Upgraded to the Galaxy S24 Ultra, and wish I did it sooner. Great phone, zero issues. Fast. Responsive. GREAT battery life. I have fully adopted Galaxy AI features yet, but have zero complaints about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Loss of features
on August 26, 2024
Posted by: SamsungMaybeNot2024
[This review was collected as part of a promotion.] The new S24 Ultra doesn't have Wifi calling even when the provider supports it and claims to have it provisioned. Not all features available compared to the previous model.
Value
2
Response from Samsung USBy R&R Team, August 28, 2024
Thanks for reaching out! We greatly appreciate your feedback and we are focused on making constant improvements to our products and services. We noticed you reached out to share your thoughts on the Galaxy S24 Ultra. With Wi-FI calling, you can make calls and send messages over a Wi-Fi connection when cell service isn't available. Now you’ll never be denied by a weak signal again. As you already know, some carriers do not have Wi-Fi calling capabilities, so be sure to check with them and make sure. To enable Wi-Fi Calling, make sure your phone is connected to a Wi-Fi network and has active service through a SIM card or eSIM. Follow these steps:
1. Go to Settings and tap on Connections, then Wi-Fi Calling.
2. Switch on the feature. If prompted to enter your Emergency contact information, do so and tap Save. Keep in mind that you need to be connected to a Wi-Fi network and have active service via a SIM or eSIM to enable Wi-Fi Calling.
3. Once enabled, you can turn off Wi-Fi Calling by simply tapping the switch again.
4. On some phones, you can also enable Wi-Fi Calling from the Quick settings panel. Just swipe down from the top of the screen using two fingers, and then tap the Wi-Fi Calling icon to turn it on. If you have any further concerns or inquiries, be sure to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001348/ (Turn on Wi-Fi calling)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
1. Go to Settings and tap on Connections, then Wi-Fi Calling.
2. Switch on the feature. If prompted to enter your Emergency contact information, do so and tap Save. Keep in mind that you need to be connected to a Wi-Fi network and have active service via a SIM or eSIM to enable Wi-Fi Calling.
3. Once enabled, you can turn off Wi-Fi Calling by simply tapping the switch again.
4. On some phones, you can also enable Wi-Fi Calling from the Quick settings panel. Just swipe down from the top of the screen using two fingers, and then tap the Wi-Fi Calling icon to turn it on. If you have any further concerns or inquiries, be sure to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001348/ (Turn on Wi-Fi calling)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love,easy to use it...
on August 26, 2024
Posted by: Mario3672
[This review was collected as part of a promotion.] Mostly I use it for pictures and videos. I like because has a good option when it comes to film and then you can pause and then continue. Good quality of the pictures and the video and having the option to choose high resolution or definition. Of course I use it for other things like games and making phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 26, 2024
Posted by: Armush88
[This review was collected as part of a promotion.] Samsung Galaxy s24 ultra the best smart phone supeŕrrrrrrrrrrrrrrrrttrttttt
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 26, 2024
Posted by: Awesomeness
[This review was collected as part of a promotion.] I love My phone. The camera is my favorite. I love how well it takes pictures. I love all the faleatures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 26, 2024
Posted by: CarlosFears
[This review was collected as part of a promotion.] The galaxy s24 Ultra has tons of Ai features and plenty more to come with future updates this phone has outstanding cameras and screen display and it can all be supercharged in less than a hour and a half this phone has everything for someone looking for the ultimate smartphone expierence!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From E250 to S24 Ultra
on August 26, 2024
Posted by: TETETECH
[This review was collected as part of a promotion.] From my first phone which is E250 to today's S24 Ultra, I always used Samsung phones and never regretted doing so! S24 is an amazing experience with enhanced features especially Galaxy AI making it to the next level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great solid product!
on August 26, 2024
Posted by: Jordangpdx
[This review was collected as part of a promotion.] I love using my phone with my buds how they connect seamlessly and how AI is being integrated to be TurnKey usability and the ease of use factor is great.
I am looking forward to the advancement of Gemini and how it will be implemented and also Bixby seems to be improving drastically as well I am very happy with this device and would recommend it to anyone
Value
5
Written by a customer while visiting Samsung US