Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love my S24 ultra!
on August 26, 2024
Posted by: Dale82
[This review was collected as part of a promotion.] I use my S24 ultra for everyday use. Camera is absolutely perfect, games run great and load very quickly. I love watching videos on the 1440p screen. I absolutely love the Galaxy AI. It really comes in handy.
The screen looks so good. Low glare. The screen size is perfect for me. I love everything about this phone. Looking forward to years with my phone. The 12 gigs of ram comes in handy.
I recommend the S24 Ultra to all my family and friends. I just bought another one for my wife. She is now waiting for it to arrive. Thank you Samsung for your hard work and time making this wonderful phone!
The screen looks so good. Low glare. The screen size is perfect for me. I love everything about this phone. Looking forward to years with my phone. The 12 gigs of ram comes in handy.
I recommend the S24 Ultra to all my family and friends. I just bought another one for my wife. She is now waiting for it to arrive. Thank you Samsung for your hard work and time making this wonderful phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Camera failed
on August 26, 2024
Posted by: Iantot0618
[This review was collected as part of a promotion.] Camera does'nt work. I need samsung to replace my phone.
Value
1
Response from Samsung USBy R&R Team, September 3, 2024
Thanks for reaching out to us! We appreciate your candidness. Your feedback is essential as we continue to make improvements. We see that you reached out to share your experience with the S24 Ultra. Please remember that we provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Check out the link attached for troubleshooting steps to help resolve this. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001329/ (Camera Failed)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001329/ (Camera Failed)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra
on August 26, 2024
Posted by: TeddyBare
[This review was collected as part of a promotion.] This is the best smartphone option available right now. Great battery, great display, smooth, quick operation. The only thing I can criticize is the camera hole on the screen, which is just not a good design, but it doesn't detract much. Galaxy AI had been very useful for searching images.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the size and features of my S24 ultra
on August 26, 2024
Posted by: Karinz28
[This review was collected as part of a promotion.] I really like all the new features on my S24 I got it because it has a lot of space to store my videos and pictures I got it right before our trip to Hawaii so I have a lot of photos from there but some didn't turn out as well as I'd hope so I use the AI photo feature to switch up some backgrounds on places we went like the Magnum PI car on a street near the zoo even though it was actually in front of a green screen so it turned out pretty cool I made some birthday cards for my granddaughter's birthday using the same features to put her pictures on the cards. I also use my phone for work and have to take photos of clients furniture so the huge storage space works out great I can write up quotes with my pen and notes and I'm sure there's so many more things I could use this phone for that I haven't even gotten into in the last 6 months this is a great phone takes great pictures and I like the fact that I can take people out of my photos and not have to stand around and wait for them to move when I think I have a great shot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's faster than any phone I've had
on August 26, 2024
Posted by: Pythonx
[This review was collected as part of a promotion.] The phone is extremely responsive. Using the Galaxy AI has made my daily usage easier. Galaxy AI saves time and stress when it comes to life and complex tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy to date
on August 26, 2024
Posted by: Rudeazzgemini
[This review was collected as part of a promotion.] As someone who's owned every single Galaxy that has came out..
This I will have to say has been the best Galaxy phone made from the battery life to the flat display hands down feels great in the hand and just Samsungs best phone
This I will have to say has been the best Galaxy phone made from the battery life to the flat display hands down feels great in the hand and just Samsungs best phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product features
on August 26, 2024
Posted by: BigSmooth
[This review was collected as part of a promotion.] My Galexy S24+ is OUTSTANDING. I have a small business and the features on this phone. Allows me to run it while I work my actual job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best!!!
on August 26, 2024
Posted by: ToriLove
[This review was collected as part of a promotion.] I love the phone overall. The screen size is amazing and it functions so well. Easy to use and very necessary to my lifestyle. The camera is amazing and the quality of pictures is next level. I love my phone!
Value
5
Written by a customer while visiting Samsung US