Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,808 Reviews)
Open Ratings Snapshot
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The best yet
on August 26, 2024
Posted by: Marrok
[This review was collected as part of a promotion.] This is,in my opinion the best galaxy to date. Battery lasts alot longer then in the past. Phone doesn't get as hot while charging. Overall a great.phone, and Galaxy AI is awesome as well. This is one highly recommended phone. 4 of 4 stars
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love most of the features on my phone
on August 26, 2024
Posted by: Latin68
[This review was collected as part of a promotion.] The IA is a great addition to the phone, plenty of memory, takes great pics. Over all, a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I have owned!
on August 26, 2024
Posted by: GunnerT
[This review was collected as part of a promotion.] This phone is by far the best device I have ever owned. For business work it makes things like excel and emails absolutely amazing. Galaxy AI makes summarizing notes from meetings and ideas boards so much easier to review. The camera itself is a marvel and the battery life is incredible. I couldn't see myself going back to an android system until the release of this phone. Now I highly doubt I will ever leave them again! The 24 ultra is the phone of the future in the present.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone I ever owned
on August 26, 2024
Posted by: ILikeSamsung
[This review was collected as part of a promotion.] The S24 ultra is a well built phone. It is big on one end but at the same time comfortable.
The speed is impressing and the features list is huge.
Battery life is good (rarely will dry before end of the day and with all the mid day charging you'll won't run out of juice).
The new Galaxy ai engine is great! I'm still learning how to get the best out of it.
The Samsung support system is also nice (and I'm not using it as often as I should).
The embedded pen is another big plus.
The reason I didn't give it 5 stars is because there are several behaviors that are bothering and it is very difficult to understand how to fix them. The system has so many options that it is hard to find your way in this maze. I might need to start use more the support system (of chatting with Samsung rep more often).
All together I'm very happy with the phone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Work Overall
on August 26, 2024
Posted by: Djmoe08
[This review was collected as part of a promotion.] Really enjoy the phone and all of it's new features. Also love the fact that it has a flat display which reduces accidental presses and easy breaks. Great phone. Always been a Samsung Fan.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Exemplary Device
on August 26, 2024
Posted by: Originaldiva9
[This review was collected as part of a promotion.] Samsung Galaxy S24 Ultra was an upgrade from my old S20 Ultra and it boasts some impressive specs and features. I love the include pen and it's connectivity with AI. I'm able to circle anything on the screen and search using Google.
The camera is great but took some adjusting to get the color and definition I like. Once I figured that out, wowzers!
Improved speed and security make this top tier device. I love the ability to sync with my S Tab 7 and cast to my TV. We are a Samsung family.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 26, 2024
Posted by: Bri928
[This review was collected as part of a promotion.] I use it for email, social media, videos, reminders, notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone Love the Stylus
on August 26, 2024
Posted by: FabNaf
[This review was collected as part of a promotion.] Love this phone and all the options including the Galaxy AI. The camera works like perfection and has helped me elevate my photo skills. Having the stylus makes it easier to record notes and take pics. To be able to easily translate and copy items saves so much time and effort. And to remove or move things in photos is just simply amazing. I love this phone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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