Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing phone!
on August 26, 2024
Posted by: Jns1283
[This review was collected as part of a promotion.] The new galaxy AI is amazing, coming from an s21 ultra, it is just truly a leap. I love my new phone and hope it continues to do it's thang.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, multiple apps have fps spike issues
on August 26, 2024
Posted by: Donpapa
[This review was collected as part of a promotion.] Apps like Instagram, YouTube reels, and sometimes tiktok work completely fine for a bit, and then they are skipping frames, like the phone switched to a low fps mode. But it's not the screen, its jut the video itself. Only happens with reels and videos, mainly on Instagram.
It's a great phone other than that
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on August 26, 2024
Posted by: Galaxy24love
[This review was collected as part of a promotion.] The overall hardware is amazing the titanium feels so premium. The camras a perfect for the amazing shot. Unsing the software is so smooth and intuitive, and the new AI features are very helpful. And of course you can never go wrong with the spen and its very helpful and fun features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is good!
on August 26, 2024
Posted by: Keepitgoing
[This review was collected as part of a promotion.] My favorite new feature is the new AI feature. I use it to help me write better posts and messages. You can also ask questions and get help getting answers. One of my favorite new things.
I use my phone for everything from phone calls to paying bills. The screen is large enough to use when reading eliminating the need for a second device just for that.
I use my phone for everything from phone calls to paying bills. The screen is large enough to use when reading eliminating the need for a second device just for that.
I have used the pen to set up my Adobe signature and it comes in handy for those games with small items you need to pick.
I have been with Samsung phones for years and I haver thought about another brand or company. These devices keep me coming back for more.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device
on August 26, 2024
Posted by: Lora65020
[This review was collected as part of a promotion.] I use my phone for personal as well as business. Love the galaxy AI feature. Love the translate abilities as well. This has been a great upgrade from previous samsung versions! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome performance and tons of cool features!
on August 26, 2024
Posted by: JBoogie
[This review was collected as part of a promotion.] I've own nothing but Galaxy S model phones for years now and they just keep getting better and better. The S24 Ultra has amazing performance and great camera quality. It has so many cool and fun features that week's later I'm still learning new ones. Also I was skeptical about the Galaxy AI but after getting use to it I've grown to like it alot and think it is very helpful. I'm very happy with my purchase of this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Camera needs improvement
on August 26, 2024
Posted by: Dreamer87
[This review was collected as part of a promotion.] For the price paid for the phone the camera really needs some improvement. Pictures are often blurry. Colors are off. I only upgraded my phone due to my previous s23 just failing me. This camera was a major and unfortunate let down.
Value
2
Response from Samsung USBy R&R Team, August 26, 2024
Thank you for leaving your candid feedback. We always appreciate hearing from our customer and getting their thoughts. We see that you reached out concerning the S24 Ultra. The Galaxy S24 Ultra introduces the Quad Tele system, a new camera feature that is a first for Galaxy smartphones. This system allows users to capture clearer, crisper photos within the optical zoom range they typically use. Even when using digital zoom, the AI Zoom solution powered by the new ProVisual engine enables users to capture more detailed photos and videos compared to previous models. The ProVisual engine also enhances high-resolution, Nightography, and Super HDR photos. Once again, we appreciate your review. If you have any further concerns or questions, be sure to let us know at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Camara, loaded with AI future.
on August 26, 2024
Posted by: MloveS24
[This review was collected as part of a promotion.] Al future make edits and notes so comfortable. Love to edit pictures with AI.
Value
5
Written by a customer while visiting Samsung US