Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Buy this phone!!!
on August 26, 2024
Posted by: Ericl420
[This review was collected as part of a promotion.] It's hands down the absolute best phone I ever owned!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best AI enable Smart Phone
on August 26, 2024
Posted by: HarryF4Galaxy
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra has advanced camera system, includes a high-resolution improved AI capabilities. Pictures are with exceptional and video quality is at par with any smartphone available. Improved battery efficiency and fast charging support ensure availability all day long. AI-driven camera enhance image quality with scene optimization, and real-time object recognition are great features.
AI powered dynamic resource management allows the smooth multitasking and efficient battery usage.
These features work together in a very cohesive mannner and provides a more responsive, efficient, and user-friendly experience so far I have seen in any Smart phone.
AI powered dynamic resource management allows the smooth multitasking and efficient battery usage.
These features work together in a very cohesive mannner and provides a more responsive, efficient, and user-friendly experience so far I have seen in any Smart phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No real improvements
on August 26, 2024
Posted by: Snake12
[This review was collected as part of a promotion.] No real improvements from my s 21....it is slow to load an if u don't get 5g u get nothing to work....best to get something else
Value
2
Response from Samsung USBy R&R Team, August 29, 2024
It's great to hear from you. We always welcome feedback from our customers as we strive for constant improvements. We noticed that you inquired about the S24 Ultra. The S24 Ultra features an upgraded processor with a 41% improvement in NPU performance, a 30% improvement in GPU, and a 20% improvement in CPU compared to the Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor, providing enhanced heat dissipation. The Galaxy S24 Ultra boasts the brightest adaptive display yet at 2600 nits. Additionally, with Corning Gorilla Armor, the screen is less reflective compared to the Galaxy S23 Ultra. Before performing any troubleshooting steps, it's important to make sure that your device is running the latest software version available. If your phone is having a slow performance, we recommend utilizing the Quick Optimization feature. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. Check out the link attached for additional options that should help optimize your S24 Ultra. If this persists, do not hesitate to reach out to us for further assistance at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Camera!
on August 26, 2024
Posted by: MovieGuy
[This review was collected as part of a promotion.] With this phone my pictures have been amazing. I enjoy doing reviews and taking Pic's of food and places I go. The feedback I get is incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 26, 2024
Posted by: TravelStar83
[This review was collected as part of a promotion.] I just recently received my new S24 Ultra and I enjoy it. I personally like the straight front screen rather than the curved. It is a step up from the S23. I recommend for anyone at any age.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone with a sleek design
on August 26, 2024
Posted by: DeDarkShadow
[This review was collected as part of a promotion.] I love my S24 Ultra. With its sleek design, it's fast and let's me stream and game when I want. I really enjoy the AI feature that let's me edit photos. Sometimes I edit one just to see what the AI comes up with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had!
on August 26, 2024
Posted by: Galaxyrocks
[This review was collected as part of a promotion.] I love this phone! With Galaxy AI, I can translate conversations in real time.
This has been a huge help while at work. This has been my favorite galaxy so far. It integrates so well with my Samsung Galaxy Watch 6 and Galaxy Buds FE.
This has been a huge help while at work. This has been my favorite galaxy so far. It integrates so well with my Samsung Galaxy Watch 6 and Galaxy Buds FE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone lags after about 10 months of use
on August 26, 2024
Posted by: bmanquan
[This review was collected as part of a promotion.] I love everything about the phone. The camera, the Galaxy AI, and other features. However, after 10 months of normal use, I started experiencing some lagging. When I swich applications, it whatever app I'm switching to gets laggy. I'm constantly cleaning memory and storage with the device care function, but still the same thing.
Value
4
Written by a customer while visiting Samsung US