Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,808 Reviews)
Open Ratings Snapshot
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Really love the phone
on August 26, 2024
Posted by: Gijoe83
[This review was collected as part of a promotion.] The AI is awesome. This connects to everything samsung that's new.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung blows me away EVERY TIME!
on August 26, 2024
Posted by: Toughestkidontheblock69
[This review was collected as part of a promotion.] Im always amazed w/Samsung. I got the S24 Ultra & I was a lil nervous due to the new AI features, but having always been beyond impressed with Samsung prior, I took the plunge. The phone has the best of the best in all features. AI had me nervous (Im 55 & not tech savy lol). To my VERY pleasant surprise, it was quite easy. It gave simple, easy instruction & they have a forum to chat with other users if you need more help, but I never did! To my surprise it has made my phone an indispensable tool that with the AI, so much gets done SO much faster than before. I wish I could add a video or picture of this amazing phone, but Im confined to a hospital bed & seriously ill. BUT if I, in my compromised condition can use all the features, especially the AI, that I'd never used before can do it, anyone can. I love every Samsung phone I've ever had, in fact it's the only brand I ever use after trying 3 other brands many years ago! Thank you Samsung for always giving the best product available!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone
on August 26, 2024
Posted by: StankBOne1
[This review was collected as part of a promotion.] Phone is easy not like one of the leading brands. Galaxy AI is very easy to use. It has the memory I need in my everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it. ❤️
on August 26, 2024
Posted by: Piter03
[This review was collected as part of a promotion.] We use the Samsung devise for my business, I work air conditioning on the united states.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolute fav phone!!
on August 26, 2024
Posted by: Jazzy1988
[This review was collected as part of a promotion.] I absolutely love my S24 ultra!!! I love how if I can't find the right words or something doesn't sound right, I can use the Galaxy A.I to write what I'm trying say or if I see something out and about, I can snap a picture and use Galaxy A.I. to find where I can buy it!!! I love how I can do everything on my phone almost to the point of no longer needing a tablet or laptop!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has everything you'd need in a phone.
on August 26, 2024
Posted by: Tino04
[This review was collected as part of a promotion.] I use this phone for everything for work and medical notes and appointments training videos and I love the AI features I ask AI to draw up a business plan for a investment purpose and it was awesome eye opening experience. Games are great and the battery life is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needed this phone a long time ago
on August 26, 2024
Posted by: IzzyIzzy
[This review was collected as part of a promotion.] I have loved all of the features that this phone has to offer such as the smooth scrolling while using it daily. Galaxy AI has come in at clutch times that didn't even realize would happen, the phone has become a crutch in my life, catching me off guard.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The flagship of Phones
on August 26, 2024
Posted by: TriniBlue
[This review was collected as part of a promotion.] My Samsung S24 ultra is a true flagship powerhouse phone that pushes the boundaries of smartphone technology. With its exceptional performance, stunning display, versatile camera system, and handy S Pen, it's the perfect companion for my demanding schedule. The AI component was the most attractive enhancement for buying this version. It's an everyday use from fixing pictures and everyday assistance.. the language split screen is the best when I travel and reduces time. I no longer use Google translate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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