Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Happy Galaxy Ultra 24 user
on August 26, 2024
Posted by: Kdaddy
[This review was collected as part of a promotion.] My recent upgrade to Samsung Galaxy Ultra 24 has been a true upgrade. Happy with the new Galaxy AI features too. I have used the circle to search and live translate features. Camera options and resolution are top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Marlee's review
on August 26, 2024
Posted by: Marlee
[This review was collected as part of a promotion.] The battery dies faster and faster especially after updates. Love the camera. 1st thing I look for in a phone
Value
3
Response from Samsung USBy R&R Team, August 29, 2024
We appreciate your feedback, Marlee. Your input is very valuable to us. It seems like you reached out to share your experience with the camera on your phone. It's great to hear that you love the camera! The S23 Ultra has a 200MP high-resolution camera and offers 100x Space Zoom. The S23 FE performs exceptionally well in its price category with a fantastic camera suite that includes a 50MP wide-angle lens, 12MP ultra-wide lens, 8MP 3x optical zoom telephoto camera, and a 10MP selfie camera. It captures photos in vibrant colors with reduced noise, and even in low light conditions, the night videos are smooth and steady. Is your device's battery slowing down? Try using Phone Care, which is available in the Samsung Members App. You can check your battery status and optimize its usage in seconds. First, open the Samsung Members App and tap "Support" at the bottom. Check your battery status through "Phone diagnostics" and tap "Test all". Check out the link attached for options to help optimize your phone's battery life. If this persists, please reach out to us at Samsung Support.
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Some glitches
on August 26, 2024
Posted by: Hiress
[This review was collected as part of a promotion.] This phone has been pretty great other than some glitches that come up every now and then. One of the issues I have is with aod and how the clock doesn't always stick when you choose it. My phone also gets hot quite often even when I'm not using it. This phone has a lot of great options and I hope Samsung continues to deliver on results and repairing glitches with software updates
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need In a daily device
on August 26, 2024
Posted by: Heichou456
[This review was collected as part of a promotion.] At first I thought that the galaxy Ai stuff would be s gimmick. After using the device for over a month I can now say I use them daily. Especially in the case of circle search
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features.
on August 26, 2024
Posted by: Smiling
[This review was collected as part of a promotion.] The a galaxy AI technology is unbelievable. There are so many things this phone can do. I'm still in the learning phase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera. Great processor
on August 26, 2024
Posted by: Mike424
[This review was collected as part of a promotion.] It's great to be able to translate calls in real time. I use my phone for everything. Games, messages, social media. And it never slows down or closes the apps I'm using. It really is the best phone I've ever had in my entire life!.
Together now I'm using the keyboard translator, and it works perfect. Great features. I will never change it.
Together now I'm using the keyboard translator, and it works perfect. Great features. I will never change it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24 Ultra
on August 26, 2024
Posted by: Skers13
[This review was collected as part of a promotion.] Upgraded my S22 Ultra and the advancement in technology is tremendous. Utilizing Galaxy AI to search has been a gamechanger. Can't wait to see where Samsung takes us in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Household
on August 26, 2024
Posted by: Biskethead
[This review was collected as part of a promotion.] I've always been a Samsung fan anyways, this is a Samsung household... all my devices.. TV, watch, and phones are Samsung and always have been.
Everything syncs together so well and easy..
Everything syncs together so well and easy..
Value
5
Written by a customer while visiting Samsung US