Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,808 Reviews)
Open Ratings Snapshot
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
S24 Ultra 512GB
on August 26, 2024
Posted by: DavidH7157
[This review was collected as part of a promotion.] This has been the best Ultra so far. And the AI features have been a game changer for me and the way I use my device. It makes translating anything
on screen seemless. And after having the last 4 Galaxy Ultras, I couldn't go
without my trusty S Pen !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone so far
on August 26, 2024
Posted by: Swayne
[This review was collected as part of a promotion.] Upgraded from the Galaxay 21 Ultra to the 24 Ultra. While it was difficult to pre order, once I was able to get the phone, it has been good upgrade! There are a few issues that I ran into with the grainy texture at night, the display setting not working when purchased, speakers are not as good (in my opinion) as my 21 Ultra and occasionally the phone lags but I clean it up and works fine. Was worried at first with all the issues but I can say, I do enjoy the phone. The camera has been amazing, the Spen has been very useful, which was something I didnt think I'd use much. I feel like as they continue to update things, it'll be a amazing phone for someone looking to upgrade or switch!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is so nice especially the AI features inside
on August 26, 2024
Posted by: Habouba
[This review was collected as part of a promotion.] In my new,device,after a month or use, I like most the galaxy AI features that let the phone so easy to deal with and the cam pictures that are so high resolution pics. Thanks samsung for your products,and,waiting for your new generation AI free apps
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Elite Smart device.
on August 26, 2024
Posted by: SrayT1
[This review was collected as part of a promotion.] Elite Smart device. Camera is exceptional. Outstanding processor, everything is smooth and the display is brilliant. Thank you Samsung for another 5 star product.
I absolutely love the Samsung S24 Ultra. I am looking ahead to learning the Galaxy AI capabilities. This is a very intriguing device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's amazing!
on August 26, 2024
Posted by: Trapper
[This review was collected as part of a promotion.] I haven't started using it as my daily driver, yet. However I've been using on WiFi at home, just to play around and get used to it. The data transfer from my S22 to the S24, was seamless and everything transferred smoothly. I haven't used any features outside of what I was using on my S22, but I'm really eager to start using the Galaxy AI, I have some good ideas for something I want to create. Hopefully, AI can help me with my plan. The notes app, has always been my sidekick since I got my first Galaxy Note, I honestly don't know how people get by without the notes app. All in all, I'm really excited and ready to use my new phone daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lots of features
on August 26, 2024
Posted by: IrishCarpenter
[This review was collected as part of a promotion.] This phone has a lot more features than my old phone. Haven't checked out galaxy Ai. So I can not give an answer on that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 ultra
on August 26, 2024
Posted by: Deborah
[This review was collected as part of a promotion.] I am in love with my Galaxy S24 Ultra. I screen colors are dynamic. The phone speed is exceptional. The keyboard functions are user friendly for blunt finger tips. I used AI to communicate with my Spanish speaking mechanic. Shipping from Samsung was expeditious and free. This is my fourth Samsung phone product and I have been thoroughly satisfied with them all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great use of s pen
on August 26, 2024
Posted by: NyxxStyxx
[This review was collected as part of a promotion.] I'm loving the use of the s pen. The ai capabilities are phenomenal as well. I love the smart rewrites of messages.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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