Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing Galaxy
on August 26, 2024
Posted by: Kasi3rose
[This review was collected as part of a promotion.] Love my phone. The camera is amazing for pictures! Having the galaxy AI is so nice and makes looking things up so easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on August 26, 2024
Posted by: Loveisfate
[This review was collected as part of a promotion.] The AI galaxy features are good. They are a bit annoying when doesn't give you time to type or say actually what you are looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra - The best phone EVER!
on August 26, 2024
Posted by: TexBluBoy
[This review was collected as part of a promotion.] I have been a life long Samsung Galaxy user, I upgrade yearly and have owned almost every model of galaxy phone. I am a power user and typically rock the Note series, and now the Samsung Galaxy S24 Ultra. I was super excited to start using the Galaxy AI features! I am an avid SPen user and using my SPen with Galaxi AI to edit my photos is amazingly easy. Circle to search is a sinch as well, especially with the SPen.
I also live in a bilingual household, using Galaxy AI for translating Spanish is amazing and super easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best brand and advanced technology.
on August 26, 2024
Posted by: Tasya600
[This review was collected as part of a promotion.] Samsung All - Products of this line are known for their quality, innovation and high technical characteristics.
Samsung Galaxy S24 Ultra is a flagship smartphone that impresses with its powerful performance and advanced features. It is equipped with a high-quality display that provides excellent clarity and brightness of the image. The smartphone camera deserves special attention: it offers impressive shooting capabilities both in the daytime and at night. A powerful processor and a large amount of RAM make it an excellent choice for multitasking and gaming. A capacious battery provides long operating time, and fast charging support allows you to quickly restore the charge level. Overall, the Samsung Galaxy S24 Ultra is a versatile and powerful tool that will satisfy the needs of the most demanding users. I am absolutely delighted with my new phone. For many years now I have been using only Samsung and I believe that there is no equal to their products and there will never be. I bought a new Samsung S24 ultra, bundles3 and watch 7, I am incredibly happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything You Need In A Phone Plus AI
on August 26, 2024
Posted by: SkyRay
[This review was collected as part of a promotion.] At this point, a phone this great is like having a high powered computer in your pocket.
I don't have absurd requirements for the technological capability of my phone but having the reliability of the seamless, smooth performance of switching between apps, videos, notes, and voice recording is how things should be.
Camera performance is remarkable and seamless as would be expected. What I didn't expect was how effectively the Galaxy AI photo editing features would work. It's very easy to hold the bit of the picture you don't want, which automatically cuts it from the picture and the Galaxy AI fills in the blank with surprising accuracy.
Having had the Galaxy Note 8 since release, upgrading to the s24 Ultra seemed like a reasonable thing to do given the significant leap in technology, screen quality, feel, etc... in the past few generations of Samsung devices.
Absolutely remarkable.
I don't have absurd requirements for the technological capability of my phone but having the reliability of the seamless, smooth performance of switching between apps, videos, notes, and voice recording is how things should be.
Camera performance is remarkable and seamless as would be expected. What I didn't expect was how effectively the Galaxy AI photo editing features would work. It's very easy to hold the bit of the picture you don't want, which automatically cuts it from the picture and the Galaxy AI fills in the blank with surprising accuracy.
Having had the Galaxy Note 8 since release, upgrading to the s24 Ultra seemed like a reasonable thing to do given the significant leap in technology, screen quality, feel, etc... in the past few generations of Samsung devices.
Absolutely remarkable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the things I can do with the s pen
on August 26, 2024
Posted by: SouthLaguy
[This review was collected as part of a promotion.] I used AI to help me develop a healthy live eating plan and I getting to my weight goal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
New Device
on August 26, 2024
Posted by: Trwood
[This review was collected as part of a promotion.] Device is sleek and has a nice feel. Transfer was easy. AI functions are marginally useful and the phone seems to lock up pretty frequently.
Value
3
Response from Samsung USBy R&R Team, August 29, 2024
Hey! It's great to hear from you. Thank you for your feedback on the Galaxy S24 Ultra. We're glad to hear you found the device sleek and easy to set up. However, we understand that frequent lock-ups can be frustrating. Screen timeout is a feature that automatically turns off the screen after a certain amount of time to save battery life. The default setting is 15 seconds, which may feel like the screen turns off too quickly, but this is normal. Follow the steps below to change the Screen timeout setting to keep your phone on longer:
Step 1. Launch the Settings app, then select Display.
Step 2. Swipe to and tap Screen timeout.
Step 3. Choose the desired time limit for your screen to stay on.
When your phone is not in use, save battery life by turning off the display. However, not touching the screen does not always mean that the phone is not in use. Your Galaxy phone can keep the display on as long as you are looking at the screen. Follow the steps below to enable Keep screen on while viewing:
Step 1. Launch the Settings app, then select Advanced features.
Step 2. Tap Motions and gestures.
Step 3. Tap the switch next to Keep screen on while viewing to turn it on. This keeps the screen on while you’re looking at it, using the front camera to detect your face.
If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Step 1. Launch the Settings app, then select Display.
Step 2. Swipe to and tap Screen timeout.
Step 3. Choose the desired time limit for your screen to stay on.
When your phone is not in use, save battery life by turning off the display. However, not touching the screen does not always mean that the phone is not in use. Your Galaxy phone can keep the display on as long as you are looking at the screen. Follow the steps below to enable Keep screen on while viewing:
Step 1. Launch the Settings app, then select Advanced features.
Step 2. Tap Motions and gestures.
Step 3. Tap the switch next to Keep screen on while viewing to turn it on. This keeps the screen on while you’re looking at it, using the front camera to detect your face.
If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 26, 2024
Posted by: Babsserio
[This review was collected as part of a promotion.] Love my phone. I use it as my phone I don't have a landlines. I get my work and personal email, text, facebook,Instagram, web, shopping and playing games. Galaxy AI is a helpful addition to the phone.
Value
5
Written by a customer while visiting Samsung US