Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Absolute Amaze
on August 26, 2024
Posted by: Nakkshatra
[This review was collected as part of a promotion.] It gives all technical and functional information to users for its best use and performance.
Camera:many wow factors. Good for still photography or shooting fast moving objects. Stabilization is ultimate. Very natural colors and resolution beyond one's expectations. Setting various modes are very user-friendly.
Speakers and microphone: crystal cracking sound.
Screen size: optimum for viewing while shooting and otherwise.
Size and weight: Not that difficult to manage with , needs either decent size pocket or attached case.
Charging and battery performance: No complaints but some delight.
Compatibility: smooth for almost all gadgets and softwares.
Price: I feel reasonable for all these ultra delights.
Camera:many wow factors. Good for still photography or shooting fast moving objects. Stabilization is ultimate. Very natural colors and resolution beyond one's expectations. Setting various modes are very user-friendly.
Speakers and microphone: crystal cracking sound.
Screen size: optimum for viewing while shooting and otherwise.
Size and weight: Not that difficult to manage with , needs either decent size pocket or attached case.
Charging and battery performance: No complaints but some delight.
Compatibility: smooth for almost all gadgets and softwares.
Price: I feel reasonable for all these ultra delights.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on August 26, 2024
Posted by: Deadheadhero
[This review was collected as part of a promotion.] Galaxy AI is amazing! Love the real time translation and photo editor the most. Keep it up Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera features!!!
on August 26, 2024
Posted by: Mailob
[This review was collected as part of a promotion.] I use the galaxy phone for music and tons of picture taking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Picture quality not as expected
on August 26, 2024
Posted by: Shale8
[This review was collected as part of a promotion.] I chose this phone because it is supposed to have the best camera. It doesn't. I don't notice any difference from my S22 plus that I wasn't completely happy with either. It's also buggy and puts apps on my phone consistently without permission. I have trouble accessing some sites or pages. "Hey Google" doesn't really work for playing music anymore. It says playing but then doesn't play. It has shut down Pandora on me multiple times. It's too big for my pocket, so I have to carry it around in my hand or leave it on a table. Wish I picked a different phone honestly.
Value
3
Response from Samsung USBy R&R Team, August 29, 2024
It's great to hear from you Shale. We really appreciate you taking the time to reach out to us. We see that you reached out to let us know about your experience with the S24 Ultra. The Galaxy S24 Ultra features an upgraded processor that improves NPU performance by 41%, GPU performance by 30%, and CPU performance by 20% compared to the Galaxy S23 Ultra. Its Vapor Chamber is 92% larger than its predecessor, which helps improve heat dissipation. The adaptive display on the Galaxy S24 Ultra is the brightest yet, reaching 2600 nits. If you are experiencing apps shutting down, we suggest making sure that both your devices and the specific app are up to date. Open the Google App, tap the circle with your initial, and then open settings. Tap on Google Assistant, then "Hey Google & voice match," and ensure that "Hey Google" is toggled on. Go back to Settings, then Voice, and ensure that "Speech output" is set to full. You may need to train your voice model for the voice match. Again, your feedback is very appreciated as we continue to make improvements to our products and services. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Lifestyle assistant at my fingertips
on August 26, 2024
Posted by: TechyDad
[This review was collected as part of a promotion.] Great phone with many native applications relavent to my life style. Watch sync allows convenient communication without having the phone, AI translator is so helpful in talking with and making friends with Great phone with many native applications relavent to my life style. Watch sync, translator, gives ability to communicate on the fly conveniently and while out.
Ease of use gives ability to communicate on the fly conveniently with anyone, anywhere without thinking about how to do it.
Sync to other devices within the house gives flexible ways to control house and communicate with family when in anther room.
Lastly the health tracking app is great giving the ability to keep up to date on personal health and give reminders in making it a priority.
Relevent, Fun, and Easy to use device.
Ease of use gives ability to communicate on the fly conveniently with anyone, anywhere without thinking about how to do it.
Sync to other devices within the house gives flexible ways to control house and communicate with family when in anther room.
Lastly the health tracking app is great giving the ability to keep up to date on personal health and give reminders in making it a priority.
Relevent, Fun, and Easy to use device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s24 ultra will blow you away!
on August 26, 2024
Posted by: Lava01
[This review was collected as part of a promotion.] I've been using the Galexy s24 ultra for a couple months now. THE BATTERY LIFE IS OUTSTANDING. I use the maps app all day. The s24 ultra doesn't need a charge until I get home. Also the new galexy ai feature. Is hands down the most responsive and quick ai feature in the market. Samsung never fails to raise the bar. Other competitors are no competion for samsung. I stopped using androids for years. I'm not disappointed in switching to the superior s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera and volumes excellent all around
on August 26, 2024
Posted by: Chrisimportant
[This review was collected as part of a promotion.] Galaxy AI has been phenomenal to work with and has made everything easier for me.
All around excellent services. I've used Samsung for a long time and will not change brands.
All around excellent services. I've used Samsung for a long time and will not change brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 24 ultra
on August 26, 2024
Posted by: Blkcadillac
[This review was collected as part of a promotion.] I love the S24 Ultra to me it's the best phone ever and the Galaxy al makes the phone more handy than ever before it opened up a whole new world to surfing.
Value
5
Written by a customer while visiting Samsung US