Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
This product does everything!! Love samsung!
on August 26, 2024
Posted by: SeanL0524
[This review was collected as part of a promotion.] Galaxy a I feature is one of the greatest and best phones i've ever had..Sean L
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
S24 Ultra owner
on August 26, 2024
Posted by: Danielboone22
[This review was collected as part of a promotion.] The AI feature is pretty cool but this phone has given me lots of problems I would not recommend it to anyone
Value
3
Response from Samsung USBy R&R Team, September 5, 2024
Thank you for reaching out to us, Daniel. Your feedback is invaluable to us as we are constantly working on improving our products and services. We acknowledge that you recently contacted us to share your insights on the S24 Ultra, and we are excited to learn that you are enjoying the AI features on your device. Have you had the opportunity to utilize the Live Translate feature? With Live Translate, you can seamlessly translate foreign languages in real time using the power of Galaxy AI. The Live Translate feature empowers you to engage in near-real-time voice translations directly through your Samsung Phone app, making communication more convenient and accessible than ever before. We are consistently seeking ways to enhance the user experience, and your input is instrumental in guiding our efforts to meet and exceed your expectations. Thank you once again for taking the time to share your thoughts with us. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 26, 2024
Posted by: 157789
[This review was collected as part of a promotion.] Love the AI feature. Love the size and the way it does all of my work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a phone that is easy to use
on August 26, 2024
Posted by: Bigboi
[This review was collected as part of a promotion.] I love the camera on the phone, very easy to use. The camera takes amazing photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade!!
on August 26, 2024
Posted by: Woodysfloor
[This review was collected as part of a promotion.] I upgraded from the s23 plus, absolutely amazed with it! Was skeptical about the A.I. but I'm happy I dod the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s24 ultra is awesome
on August 26, 2024
Posted by: Psychofarie68
[This review was collected as part of a promotion.] So, I decided to upgrade from my s22 ultra to the s24 ultra and absolutely love it. Basically upgraded for the camera and not disappointed one bit, regular shots, super zoom, telephoto, and the earse feature, they are all good. Also the AI when I search or sometimes write is pretty neat.
Would absolutely recommend the Galaxy s24 ultra to friends and family!
Would absolutely recommend the Galaxy s24 ultra to friends and family!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing camera
on August 26, 2024
Posted by: SIMPLYCRISSY79
[This review was collected as part of a promotion.] I love how samsung integrated AI in these phones it makes communication and finding things so much easier. And fun to draw and have AI generate new photos. The camera on this phone blows other flagship phones away. And the smooth interface of android is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product!
on August 26, 2024
Posted by: INEVITABLE
[This review was collected as part of a promotion.] Love the new galaxy AI feature specially with photos of things i have no clue of what they are if i snap a photo hold the button it searches and tells me what it is. Great amount of storage which i love so i dont have to purchase extra storage space. Great gaming performance super fast.. Love the device overall.
Value
4
Written by a customer while visiting Samsung US