Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Great device for it's price!
on June 8, 2021
Posted by: Anonymous
from East Stroudsburg, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from my Galaxy S9 and instantly fell in love with the incredible 6.2 inch screen and amazing battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing camera
on June 8, 2021
Posted by: Dominique
from Haverhill,Ma
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been with the new galaxy s21 and this phone is the best I've ever had. Camera is amazing. Service is wonderful I love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to understand
on June 8, 2021
Posted by: ola12
from Visalia, CA
Expertise:Beginner
[This review was collected as part of a promotion.] Bought this a while back and have not regretted switching to samsung, used to be a previous a**le user but does not compare to the functions samsung has and the storage on the phone is a plus did not have to pay extra, overall very content with this phone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As expected from Samsung, amazing phone
on June 8, 2021
Posted by: Skylan
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I got the phone a few months ago and it has served me perfectly so far. Performance-wise, it is top-notch, really loving the 120Hz display, really smooth, and helps with quite a few apps that I use. Additionally, with the feature of the adaptive display, battery life doesn't take much of a toll and last throughout the day easily. Design-wise, it is really sleek and feels great on the hands. Overall, a great phone as expected, quite the jump from my previous S9, and will continue to upgrade with Samsung.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 8, 2021
Posted by: Hawk
from Washington ks
Expertise:Intermediate
[This review was collected as part of a promotion.] Had a couple months love it. It can handle whatever I throw T it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone love the camera
on June 8, 2021
Posted by: Cookie
from Parkville md
Expertise:Expert
[This review was collected as part of a promotion.] I've had it for about 3months now way better than my old phone and I can store alot more on it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's OK
on June 8, 2021
Posted by: Nick
from Barstow ca
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent phone all the way around just surprised how quickly it's becoming sluggish
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better features then my S8
on June 8, 2021
Posted by: Nana62
from California
Expertise:Beginner
[This review was collected as part of a promotion.] I bought it about a month ago. Still learning all Features it has.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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