Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Great design
on June 8, 2021
Posted by: Momo
from Colorado
Expertise:Expert
[This review was collected as part of a promotion.] Great phone with great value . So many option to customize your phone and make it unique
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S21
on June 8, 2021
Posted by: Camera Bug
from Wake Forest NC
Expertise:Expert
[This review was collected as part of a promotion.] I bought my S21 in January, of course I use it everyday, who doesn't. I even have it sync to my Surface so I can move back and forth and not miss a beat. The camera is excellent,
sometimes better than my DSLR. Only thing I miss is the rear fingerprint scanner, the new front one can be fickle. But overall, So glad I got it!
sometimes better than my DSLR. Only thing I miss is the rear fingerprint scanner, the new front one can be fickle. But overall, So glad I got it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Most reliable
on June 8, 2021
Posted by: dpatel
from Mountain Top, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] The galaxy s21 has been my most reliable device with long battery life, many advanced features, and cloud capacity. One thing I have had issues with is fingerprint unlocking with the on screen fingerprint with the use of a screen protector. It would be perfect if samsung had went back to the on button fingerprint the like galaxy s10e. Other than that, great device
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S 215G
on June 8, 2021
Posted by: Edmond
from GRIFFITH,INDIANA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone when they first came out and have not regretted it this phone is awesome and im thinking about keeping it til the S 25 ce out i love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gets the job done
on June 8, 2021
Posted by: SafetyFirst
from california
Expertise:Intermediate
[This review was collected as part of a promotion.] The S21 5G gets the job done. I don't play games on my phone so I am certainly not pushing the device to its limits. That said, the device does everything I need it to do for me. I browse the internet, take pictures, use productivity apps, and play music/stream videos on it. It does all of these things without any gripes.
Only gripe with the phone is that sometimes when I am pairing it to an Android Auto head unit, for some reason it'll say its searching for GPS until I restart the phone. Checked through app settings and stuff but I haven't messed w/ it since I got it. As a point of reference, I didn't have this issue with My S10e. The only other thing I prefer about the S10e was the size. Otherwise this phone is fine.
Overall, it's good for normal use, and if you're getting to a point where you have to upgrade and you're loyal to the Samsung infrastructure, then it's a good, cost-conscious choice amongst the Galaxy S products.
Only gripe with the phone is that sometimes when I am pairing it to an Android Auto head unit, for some reason it'll say its searching for GPS until I restart the phone. Checked through app settings and stuff but I haven't messed w/ it since I got it. As a point of reference, I didn't have this issue with My S10e. The only other thing I prefer about the S10e was the size. Otherwise this phone is fine.
Overall, it's good for normal use, and if you're getting to a point where you have to upgrade and you're loyal to the Samsung infrastructure, then it's a good, cost-conscious choice amongst the Galaxy S products.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on June 8, 2021
Posted by: Popcorn23
from Chicago Il
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a few months now and it is utterly amazing! The speed the picture quality and the list goes on!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone
on June 8, 2021
Posted by: The wanderer
from Plain city, ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for approximately 2 months. I had always had LG phones so there was a learning curve. I don't really like the charging cable with no electrical end. Go back to the original type of charger. Samsung is not Apple. Stop trying to be. And the keypad still hasn't learned any of my preferences
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An Underrated Phone!
on June 8, 2021
Posted by: Young Dee
from Milwaukee Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been using this phone for a while now, and no other phone I've had prior to this one even compares. The large screen, 120Hz refresh rate, and camera quality is far better than I expected for the price, but it's amazing. I recommended this phone to anyone looking to purchase a new one!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US