Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
1
Gets water thru the camera
on June 8, 2021
Posted by: Mario
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a couple of months ago. Last memorial day I had it inside my shorts pocket and I went inside my pool for 2 minutes. I realized the phone was getting moisture in the camera lenses. This is a phone that is rated to be submerged at a considerable depth,yet it did not even held 4feet of water. Completely disappointed with it. The cameras stop working for a day and I set the phone in a container with drying pellets. Camara works one again. But the point is that it shouldn't take any water or moisture.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multiple person texting
on June 8, 2021
Posted by: Beth
from Fort Myers, Fl.
[This review was collected as part of a promotion.] Love how quickly multiple person texts go are processed.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on June 8, 2021
Posted by: Fatkidd9
from Vancouver, Washington
Expertise:Expert
[This review was collected as part of a promotion.] I love Samsung phones always done me well will never go back to iphone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on June 8, 2021
Posted by: Flutterby
from Denver, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my phone for a little over a month now and am impressed as I have been with all of my Samsung phones. The pictures are amazing and it is very easy to use and everything transferred over with ease. The only drawback is when you talk on the phone sometimes the phone turns on and activates when you hold it against your cheek.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
larger memory than my old phone and camera is A+++
on June 8, 2021
Posted by: Shot J
from Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] Love the camera and large memory. Much faster than my Galaxy 7. The screen is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with great features!
on June 8, 2021
Posted by: Anonymous
from Richmond, Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when it first came out and I haven't regretted it. It has an excellent camera, battery life and software experience!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to play games and watch videos on.
on June 8, 2021
Posted by: Shadow
from Kingman, Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Moved from an Motorola phone to this Samsung galaxy s21 5G phone. Was an awesome upgrade and can still have my stuff carry over from old phone with better graphics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on June 8, 2021
Posted by: Edwin761
from Buffalo ny
Expertise:Expert
[This review was collected as part of a promotion.] Have had the phone 4 months. Works well as all their phone I have owned have
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US