Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
3
It's a good starter gaming phone
on June 8, 2021
Posted by: Coleman88
from Carneys Point , NJ
Expertise:Beginner
[This review was collected as part of a promotion.] I got one through the jump program and I liked the 120hrtz for gaming and all my only issues with the phone is that certain sites I can't go on anymore and I'm having issues with getting my messages on my Facebook messenger and notifications don't come until I open up certain apps that are the only issues I'm having with this phone
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Coleman88, thanks for reaching out. I see where you're coming from. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001605/) to an article that will help you troubleshoot slow mobile data speed. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on June 8, 2021
Posted by: Nitewolf
Expertise:Expert
[This review was collected as part of a promotion.] Great phone,,....... my....
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I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung strong
on June 8, 2021
Posted by: Anonymous
from Denver
Expertise:Expert
[This review was collected as part of a promotion.] I have always like samsung products. They seem to be well developed and produced
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate
on June 8, 2021
Posted by: ruedan
from port st lucie fl.
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had this phone about a month. Hard to believe well this phone performs. Much better than my previous Galaxy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not an upgrade
on June 8, 2021
Posted by: Jseo
from Portola Valley
Expertise:Intermediate
[This review was collected as part of a promotion.] After several months, I regret to change my s10e for the s21.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Jseo, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and outstanding screen
on June 8, 2021
Posted by: Anonymous
from Managua, Nicargua
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone in January. I had before a Galaxy S8, which I had for about three years. I have had several Galaxy devices and I have had no complain about them. One thing I noticed is that updates are coming regularly and fast, which was not the case with other brand devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S21 excellent
on June 8, 2021
Posted by: Juanjo
from Winter Haven, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Im really happy with my new phone, friendly and powerful device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the Best
on June 8, 2021
Posted by: Big nelson
from Palmdale,Calif
Expertise:Beginner
[This review was collected as part of a promotion.] This is the 2nd Gallaxy S21 I've purchased in 4 or 5 months. The first one was stolen. However, I liked this phone so much, I had to go in debt again to get a new one.
Written by a customer while visiting Samsung US