Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Awesome Camera
on June 8, 2021
Posted by: Canuck
from Sevierville, Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone itself is great but the camera is outstanding. Photo's from the camera are bright and sharp. I love all the different features of the camera as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Just another device
on June 8, 2021
Posted by: DarD
from Jonesborough, Tn
Expertise:Expert
[This review was collected as part of a promotion.] Upgrading from an S9 I expected (mistakenly) more from this device. Other than having more available memory, and a few new features, there isn't a lot to say about this phone. It simply proves to me that devices should be more upgradable instead of having to be replaced.
I am forced to restart it daily, I don't know if that is a device issue or a service provider issue but I can not receive a phone call if I don't restart this device every day.
I am forced to restart it daily, I don't know if that is a device issue or a service provider issue but I can not receive a phone call if I don't restart this device every day.
Overall the device is adequate to my everyday tasks.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello DarD, thank you for sharing your experience. I hear what you're saying. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001240/) to an article that will help you troubleshoot dropped calls. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s21 5g
on June 8, 2021
Posted by: Austinh94
from Orlovista fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I read mixed reviews on the phone not wanting to break the bank i opted to buy it out right an give it a shot. The reviews i read were bashing the device for app closing problems an freezing i have not had any of those issues at all in the few months ive had it. The camera quality is amazing i would say its better then spple products. It charges fast within tw hours from completely dead. It performs likeba dream an i love it. Id definitely recommend this device to a friend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cutting Edge Phone
on June 8, 2021
Posted by: Eliav
from Maryland
Expertise:Expert
[This review was collected as part of a promotion.] I'm thoroughly enjoying my new Galaxy S21 5G! Its camera is particularly impressive with three rear-facing cameras and an exceptionally clear cut-out selfie camera all coupled together with a scene detecting software that adjusts the perfect shot for you. I'm happy with the phone's design as well as its size, speed, and unique features. My only gripe is my spotty 5G connection, which will occasionally not provide service despite the 5G indicator being present. However, this might be more of a T-Mobile/Spring problem than a Samsung problem. Overall, a great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: Tony
from Panama City Beach,FL
[This review was collected as part of a promotion.] I've had this phone for 2 months and changing from S9 to this was very easy.It works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21
on June 8, 2021
Posted by: Dsll
from Kansas
[This review was collected as part of a promotion.] I am glad I purchased. Camera great to use, helps get the shot
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Matt
from Franklin, MA
Expertise:Expert
[This review was collected as part of a promotion.] Lightening fast speed, incredible photos.....love the Smart View feature. I use it with all my Samsung devices and TVs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, not as good as my Galaxy 10
on June 8, 2021
Posted by: Anonymous
from Phoenix AZ
Expertise:Expert
[This review was collected as part of a promotion.] It's a great phone and the camera is amazing. But it doesn't have a headphone jack or a slot for an SD card. Kind of wish I'd kept my 10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US