Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Value for money
on June 8, 2021
Posted by: Shri
from Houston, TX
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered this phone at wanted an upgrade to my previous Galaxy S9 and really happy with this upgrade. S21 G has lot better camera and faster speed. Its really a good phone for such price. I would definitely recommend this to friends.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the cameras
on June 8, 2021
Posted by: Love 2 Shop
from Akron,Ohio
[This review was collected as part of a promotion.] Love all the features & got it a good lease price& quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S21 Performance!!
on June 8, 2021
Posted by: Samad
from Sterling Heights, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] Not up to the mark, As I thought! as I need to restart my phones so apps in better performance, unable to use Messenger, Whatsup, Viber to Honda CRV 2019 Model and very poor technical support. Overall I am very disappointed!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Samad, thanks for reaching out. I can see how frustrating this must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143480906
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143480906
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s21 5G
on June 8, 2021
Posted by: Ariel Brito
from Bronx, NY
Expertise:Expert
[This review was collected as part of a promotion.] AMAZING PHONE, GREAT SIZE, LOVE SAMSUNG HAD IT MY WHOLE LIFE I RECOMMEND FOR EVERYONE!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A solid phone
on June 8, 2021
Posted by: Shawn
from Pittsburgh, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife and I upgraded our S9s to the S21 back in January, and I've been pleased with it so far. It's fast and powerful, responsive and feature-rich. We take a lot of photos and movies of our cats; the cameras are amazing, and there is plenty of storage on the device for our needs. The upgrade to 5G is awesome, and everything has "just worked" out of the box. I'm pleased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great software and amazing hardware
on June 8, 2021
Posted by: Ashraful
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought this device when it was up for pre-order and it's just amazing, the display is fantastic with its adaptive refresh rate and it's stunning AMOLED. I don't really mind having the resolution of 1080p because the PPI is still really high. The 64mp telephoto is just phenomenal super sharp and crisp Images with great post processing. To sum up it's just unbelievable for the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on June 8, 2021
Posted by: Leah
from Phillipsburg, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered this phone and I absolutely love everything about it. I honestly have zero complaints thus far. I haven't had any issues at all. Highly highly recommend!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and video
on June 8, 2021
Posted by: becky
from michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so am happy with how the pictures turn out. the color is amazing. And the video quality is great too
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US