Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Very happy with my purchase
on June 8, 2021
Posted by: NotAlwaysHere
from Texas
[This review was collected as part of a promotion.] When I purchased this phone, my main requirement was to have a great camera. It didn't disappoint, the pictures are so much more clear than other phones I've used in the past. The settings aren't intuitive and I ended up giving up using the built in camera app and downloaded a different one that is much easier to use but I have zero regrets about my purchase and I'm sure if I sat down and really looked at it, I'd figure it out easily enough. All the other functions of the phone are easy to use and the battery length is great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good battery time, Hi res camera
on June 8, 2021
Posted by: Wesley
from The Villages, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Had it for 3 months, using it 14hrs every day and very glad I bought it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst phone ever, I wish I had just stuck w/ my ol
on June 8, 2021
Posted by: None
from Reno
[This review was collected as part of a promotion.] I bought & paid on Full in February, so sorry I , didn't just go to a cheap phone
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy ^ElizabethSamsung CaresJuly 1, 2021
Hello None, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 8, 2021
Posted by: Shadyest1
from Pacoima,ca
[This review was collected as part of a promotion.] I had my phone about 3 months nd I Love it! I had an LG phone before nd this phone for sure tops it! I've always been into Samsung products! Loyal
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Value
on June 8, 2021
Posted by: John
from Delmar,DE.
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about a month ago to replace my s9.it is a great predassesor.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall Great Phone
on June 8, 2021
Posted by: Squillope
from Spartanburg
Expertise:Intermediate
[This review was collected as part of a promotion.] It's fast and efficient. I use it for everything. I'm an amateur blogger, so I use it for videos and photography. It's great for note keeping, has tons of storage and battery lasts all day. Perfect for streaming as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has eccellent performance
on June 8, 2021
Posted by: Kenny
from Irvington new jersey
Expertise:Expert
[This review was collected as part of a promotion.] I have been using it for like 5months now and it work perfectly for me i.love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic camera
on June 8, 2021
Posted by: The Pup
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] We got a great deal when purchasing our new S21’s. The phone is great but the camera is what I really enjoy the most. It was easy to get fantastic pictures of a predawn launch with great details. The stars were easily visible along with great rocket details.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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