Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
3
Mediocre phone
on June 8, 2021
Posted by: Coolcat
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] It's definitely not an upgrade if you own the previous generation of galaxy phone.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Coolcat, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
The best camara I've ever had!
on June 8, 2021
Posted by: Trips
from Wantagh, NY
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely love this phone. Amazing features. It's so fast. And the very best part is the camara. Pictures come out simply amazing. The pictures look like they were professionally taken.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life and good features.
on June 8, 2021
Posted by: Jesse
from Pittsburgh, PA
Expertise:Expert
[This review was collected as part of a promotion.] I've had my Galaxy s21 for half a year, I love the battery life and can't live without Samsung's feature software, especially Samsung Health for tracking workouts and daily activity! The only issue I've had is my Samsung Galaxy watch Active 2 does not work well with my newer s21.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Performs Great
on June 8, 2021
Posted by: drayx2
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] This was an upgrade to my S8, which I though was a great phone. While I get 2 days of normal use on one charge, there is not much this phone could do that my S8 couldn't, so I am not terribly overwhelmed. Of course the camera is better, and the processor is faster, but that should be expected with a new device. All in all, it meets my expectations
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the system
on June 8, 2021
Posted by: Kotapaige
Expertise:Beginner
[This review was collected as part of a promotion.] I've had this phone for a couple months and I absolutely love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 8, 2021
Posted by: Hairytroll
from Rural Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] All the functions work smoothly, the camera is fantastic, and coverage couldn't be better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!!
on June 8, 2021
Posted by: Mia P
from Humble
Expertise:Expert
[This review was collected as part of a promotion.] I bought the Galaxy s21 a few months ago and it does live up to the hype. Takes great photos!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 8, 2021
Posted by: Madness
from NJ
Expertise:Expert
[This review was collected as part of a promotion.] Works great, love the 5G capability. Really glad I got this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US