Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Great Camera
on June 8, 2021
Posted by: GalaxyLove
from Denver, CO
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from my S9 and am OBSESSED with the camera! Not to mention the effects, filters and edits you can do without downloading another app!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Device runs hot
on June 8, 2021
Posted by: Kaixin
Expertise:Expert
[This review was collected as part of a promotion.] Device runs hot frequently especially when using camera
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Kaixin, thank you for reaching out. I can see how this has been difficult. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483245
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143483245
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I Need
on June 8, 2021
Posted by: EL36
Expertise:Expert
[This review was collected as part of a promotion.] I have been using my Note 20 Ultra for almost a year and I have to say it is has the functionality I need for work and personal use. Having a device in between a tablet and smart phone with the ability to jot notes that can seamlessly be shared between platforms as well as hosting business specific apps has been a game changer. Not to mention the brilliant display, seamless scrolling 120hz refresh rate, and as a father of multiple children a great camera is a must! The kids mode for games and apps is also a lifesaver for the toddlers playing games and staying in the apps with uncontrolled gestures. Samsung has my business as long as they continue to produce quality products such as this!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Megkenn
from Crestview, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] My friend bought the s21+, and I loved it! I got myself the white s21 and it's great. Samsung is very user-friendly. 10/10 recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality and good price with trade in
on June 8, 2021
Posted by: Benblair5
from Evansville, IN
Expertise:Expert
[This review was collected as part of a promotion.] I traded in my S8 last month for this S21. What a difference! It runs very smooth and helps me be way more productive. It even let's you scan docs through the camera app!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on June 8, 2021
Posted by: Gebcom
from Kansas City
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded a 7 for this model and I am very satisfied with it's quality
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: bradyclif
from Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought this phone 6 weekas ago and I just love it. Thecamaera is fantastic. The pictures are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to use
on June 8, 2021
Posted by: Adeola
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I brought it earlier this year and I have got to say I enjoy it especially the camera and how fast it works.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US