Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6 out of 5
4.6
(3,065 Reviews)
Open Ratings Snapshot
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product. 
(
2,747 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5 out of 5
5
Awesome Phone ever ! We live S21 series
on June 8, 2021
Posted by: Rajesh
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] Awesome Camera, we have forgotten SLR cameras ! Very good display and phone design. My wife loves the white color !
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great gift for mamá!
on June 8, 2021
Posted by: Guelo1025
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] As soon as I saw the colors, the screen and the overall if the phone, I knew right away that mamá would love it, and indeed she does!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone!
on June 8, 2021
Posted by: Kaylan
from Westminster sc
Expertise:Expert
[This review was collected as part of a promotion.] I have been using this phone about two months now. I absolutely love this phone! It's easy to use perfect size but the only con is the battery isn't that good. It doesn't last all day. I would give it 5 stars but the battery life is not as good as I thought it would be.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on June 8, 2021
Posted by: Joker
from Atlanta, Ga
Expertise:Expert
[This review was collected as part of a promotion.] Really enjoy the speed and cameras. Missing the VR magstrip, but it isnt a deal breaker
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enjoying it.
on June 8, 2021
Posted by: MegaMilesBen
from Aurora Co
Expertise:Expert
[This review was collected as part of a promotion.] I've had the S8, S8+, S10+, S20 Ultra and now the S21. I really love the Samsung line up. The only thing about the S21 that I was unhappy about is they took away the 100× zoom on the camera. I really liked that feature. Great phones though and handle everything I trow at them lol.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the screen size!!
on June 8, 2021
Posted by: Superstar
from Arcadia, Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I love all features of the S21!!! The cameras are stupendous!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really fast...even in the middle of the desert!
on June 8, 2021
Posted by: aboarts
from Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this prior to release and am so happy to have it replace my old phone. It's super fast and pulls signals in the middle of the Mohave and Death Valley. It's sound is great and taking photos was never easier...and the photos are great!
This was the best phone phone purchase I've ever made..and I've been buying them since they were bricks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on June 8, 2021
Posted by: Leilani Granny
from Idaho
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my S21 5G for 6 months and love it. I love the camera features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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