Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
4
Galaxy S21 5g
on June 8, 2021
Posted by: Marge
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my phone over 6 months ago, at first I couldn't get use to it I had a Galaxy S9 and I loved it. This phone is missing a few features my other phone had n loved.
I would recommend this to a friend!
Features
2
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device!
on June 8, 2021
Posted by: Greeneyedinfl
from Hudson, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm never disappointed in Samsung products. But this phone is the best device that I have ever owned! Wonderful features I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone overall !
on June 8, 2021
Posted by: david17297
from Chicago, IL.
[This review was collected as part of a promotion.] I've had this phone since February, but its by far my favorite phone on the market right now. I upgraded to S21 because I was in need of a new phone. I used to have the Samsung A10e and it was a good phone until it started lagging so much. When I switch to the S21 I have no problems with lagging or anything really. It's a very smooth phone, fast, effecient, and a good design. The phone usually lasts me about a day which is alright for me and the camera quality is excellent. Portrait mode is my favorite mode to take pictures in and it has very clear quality. I game a lot in this phone and have no problems with lagging it runs so smooth that I pair it a lot with my Galaxy Tab S7. Overall, it's a really good phone. Wireless charging is good, fast charging is excellent, and Samsung Dex is awesome as well. I can't wait for the S22, but for now I'm so happy with this phone it's awesome especially that it supports 5G it's really quick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the speed of thus phine
on June 8, 2021
Posted by: Keirasmom
from Dewitt MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I really love most of the features on this phone. I previously had the s9 and loved it's finger print sensor which I definitely miss on the S21 5g phone. The front fingerprint sensor is a pain most of the time. Luckily the phones other features still make it worth it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 8, 2021
Posted by: Phone Fanatic
from De
Expertise:Intermediate
[This review was collected as part of a promotion.] I was skeptical about purchasing a Samsung phone because for years , I’ve been a huge IPhone fan. After taking my time to adjust to my new Android device , I couldn’t be more satisfied. The device is sleek, fast operating system, and a bunch of features. (I’m still learning). Would definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on June 8, 2021
Posted by: EliB
from Radcliff KY
Expertise:Expert
[This review was collected as part of a promotion.] Enjoy videos and camera use. I love everything about this phone. I recommend anyone to buy this great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Same as prev phone
on June 8, 2021
Posted by: Sabia
from Louisville ky
Expertise:Intermediate
[This review was collected as part of a promotion.] I really didn't see much difference between this and the prev version before. I'm not sure why this phone didn't come with a charger or headphones but that was a huge negative especially since the headphone port is the same as the charging port. With a new design the appropriate accessories should be included.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 1, 2021
Hello Sabia, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Good Value.
on June 8, 2021
Posted by: MightyChondria
from Portland, OR
Expertise:Expert
[This review was collected as part of a promotion.] For the price the S21 is a VERY COMPETITIVE top tier phone. The camera, processing speed, and 5G network reliability are stellar in my opinion. The QR code scanner should be integrated into the camera function IMO. Also, I wish it were backwards compatible with the Samsung Gear 2 watch {oldie but goodie also imo}. Satisfied customer!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US