Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Samsung s21 is a leader
on June 8, 2021
Posted by: Ashh
from San Jose CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so happy to take decision to buy the Samsung S21 as it turned out to be the leader of the phone in this category
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice and powerful device
on June 8, 2021
Posted by: Talab111
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I have this device and I can say that one of the best devices Samsung produced. The only concern I have is there is no SD slot
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I miss my iphone!
on June 8, 2021
Posted by: Sunbonnet
from Portland
Expertise:Beginner
[This review was collected as part of a promotion.] I know my galaxy s21 is a great phone. I have no doubt. The battery life is longer, love the 5g, that I never had with my iphone but it's hard to get used to almost everything being different. Why after entering my pass code to I have to click another button? That's stupid. Why doesn't my email or text messages notify me on my closed screen? I have to open my phone to check if I have a message or email?
Otherwise the phone is awesome.
Otherwise the phone is awesome.
I would recommend this to a friend!
Features
3
Performance
5
Design
2
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 2, 2021
Hello Sunbonnet, thank you for reaching out. I understand how frustrating this must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143485649
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143485649
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 8, 2021
Posted by: Ladyp
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from a S10 to my S21 5g and have had no complaints. It is fast and has a lot of great useful features. Love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Fitzulasreviews
from Harriman ny
[This review was collected as part of a promotion.] I bought this phone back in March and I love it and I definitely recommend it to anyone who wants a s21
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight, Great camera features
on June 8, 2021
Posted by: swtepi727
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded to the S21 after a few issues with my old phone and so far have loved it. I do not have any functionality issues and the camera has some great features. Even with it being a little bigger, it is still lightweight. Great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Metwo
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] 4 month still happy with the phone, good battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Review for Galaxy S21 5G 128GB (Unlocked)
on June 8, 2021
Posted by: Bonivida
from New York and Maryland
Expertise:Expert
[This review was collected as part of a promotion.] We bought this phone (2) in February and we are very happy with it. It replaced our iphones with better speed, 5G, less complicated but still provides everything that we need for daily use. It's day & night with camera pics versus the iphone- We had iphone for last 10 years. We can't believe it costs less. We are planning to get for our teenage daughter this summer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US