Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Average customer rating
4.6
(3,065 Reviews)
Rating breakdown 3,065 reviews
5 Stars
2,249
4 Stars
590
3 Stars
126
2 Stars
43
1 Star
57
94%of customers recommend this product.
(
2,747 out of
2,929)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 5G 128GB (Unlocked) - Phantom Violet
Customer Rating
5
Grandma issues
on April 12, 2022
Posted by: Pppurfect
from Knoxville. TN
[This review was collected as part of a promotion.] This is the first phone I have had in 10 years! I was really nervous I would be the grandma that could not figure out these new fangled phones! But that was not the case this was extremely easy to use and walked me through each set up process! So glad this was the phone I picked! Not to mention it is fabulously purple!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 12, 2022
Posted by: Hawkeye
from Bountiful UT
Expertise:Expert
[This review was collected as part of a promotion.] I've had it a year or so, no issues at all. Fast beautiful display, plenty of storage. My only wish is that I had gone with the plus or ultra. My next upgrade I will.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone!
on April 12, 2022
Posted by: Josephfh
from Evansville IN
Expertise:Intermediate
[This review was collected as part of a promotion.] Been using for about 6 months and have not had any problems!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on April 12, 2022
Posted by: Mgmzx
from Los Angeles, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when it first came out in 2021, so I've had over a year with it. At first I was tempted to get the s21 Ultra, but I'm glad I went with this phone. It's perfect for what I use it for. Occasional pictures and games are great on this phone. It does seem like it's slowed down since it was first released, but battery life is still decent. I do wish there was a headphone jack, ir blaster, and expandable storage.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Clarity of pictures
on April 12, 2022
Posted by: Robert
from Alaska
[This review was collected as part of a promotion.] I take pictures not too often but when I do it is very clear.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Chrystel, Samsung Care, April 13, 2022
Hi Robert,
Thank you for sharing your experience with us and for loving the Samsung Galaxy S21, especially the quality of the camera. Please know that Samsung is committed to providing the best possible product experience, quality, and value. We are happy to know you find your phone of good use and good value as much as we do.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144399245
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on April 12, 2022
Posted by: Kaserang
from Utah riverton
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 6 months ago and it has never failed in battery and it's still about half percent full in storage even though I downloaded everything I needed
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good upgrade from my S8
on April 12, 2022
Posted by: ReyR80
from Houston, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I was hesitant on letting go of my S8 because it was such an awesome phone, but I will say that I have been pleasantly surprised so far with this version of Samsungs flagship product. Let's hope it will be a while before I decide to upgrade again. Not too much of a fan of the new flip phone versions as of late. The S21 is where it's at for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on April 12, 2022
Posted by: Greg
from Cantril IA
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought phone 3 plus months ago an it works awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US